PayPal

Senior Analyst, Business Operations

PayPal

full-time

Posted on:

Origin:  • 🇺🇸 United States • California, Illinois

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Salary

💰 $76,500 - $126,500 per year

Job Level

Senior

Tech Stack

Tableau

About the role

  • Analyze and optimize business processes to enhance efficiency, reduce costs, and drive operational improvements
  • Support and identify opportunities to improve operating cadences including portfolio reviews, staff meetings, and domain operations reviews
  • Manage special projects, conduct independent research, and recommend innovative solutions
  • Partner cross-functionally with teams across Technology, Finance, Sales, Product, and other orgs to drive aligned business outcomes
  • Prepare and present executive-level reporting on org and portfolio performance, process optimizations, and other proposals or recommendations to senior leadership
  • Support workforce planning efforts, including headcount forecasting and analytics across FTE and contingent workforce
  • Support planning and materials preparation for key vendor reviews (QBRs) in collaboration with vendor management and technology and business stakeholders
  • Support strategic planning, annual planning, and OKR execution processes across ESET domains
  • Maintain internal communications platforms and knowledge management (e.g., SharePoint)
  • Coordinate employee engagement initiatives, survey follow-ups and action items, and culture-building activities

Requirements

  • Minimum of 5 years of relevant work experience
  • Bachelor's degree or equivalent experience
  • Bachelor’s degree required (Business, Finance, Operations Management , or related field)
  • Advanced degrees or professional certifications are a plus
  • Advanced proficiency in data analysis and business intelligence tools, such as Excel, Tableau, Looker, PowerBI , or other s
  • Experience working in or with a large technology companies (fintech, payments, or other) (preferred)
  • Familiarity with org design and workforce planning, vendor management, and budget management (preferred)
  • Experience working with OKRs (or other goals frameworks) (preferred)
  • Prior experience supporting enterprise systems or internal technology organizations (preferred)