Salary
💰 $169,500 - $291,500 per year
About the role
- Job Summary: Reporting to the VP, Enterprise Operations, the Snr Director of Enterprise Operational Planning is a senior-level leader responsible for building and leading the integrated operational planning function across the enterprise.
This role ensures that strategic objectives are translated into actionable operating plans that drive alignment, resource optimization, financial accuracy, and executional discipline across all business units and functions.
- Essential Responsibilities: Lead the strategic design, analysis, and continuous improvement of business processes to enhance operational effectiveness and efficiency across the organization
Oversee and eliminate inefficiencies, streamlining workflows to achieve significant cost reductions and productivity gains
Ensure robust governance and compliance with organizational standards and regulatory requirements in all process improvement initiatives
Leverage Six Sigma or Lean methodologies to spearhead process improvement projects, delivering measurable and impactful results
Serve as a subject matter expert and internal coach, guiding and mentoring teams in identifying and implementing innovative process improvement solutions
Collaborate with cross-functional leadership teams to align business processes with the organization's strategic goals and priorities
Influence and implement comprehensive performance management systems to monitor, evaluate, and enhance the effectiveness of business processes
Manage regular process audits and assessments to identify opportunities for improvement and ensure continuous optimization
Foster a culture of continuous improvement by promoting best practices and encouraging innovation throughout the organization
Prepare and present detailed reports and strategic recommendations to senior leadership on process improvement initiatives and their impact on business performance
- Additional Responsibilities: Review and drive a robust operational planning framework, encompassing consistent communication cadences, streamlined/consistent planning processes, and effective meeting structures, to ensure aligned decision-making, efficient execution against strategic goals, and continuous performance optimization.
Identify critical processes crossing multiple stakeholders and identify areas where consistent communication and collaboration are needed.
Create feedback loop to identify bottlenecks or inefficiencies in the established processes.
Develop and monitor key performance indicators (KPls) to identify areas requiring focused operational attention and provide strategic insights to the CEO and CFO.
Lead - in partnership with Finance - analytics and unified cost benefit analysis to evaluate impact, prioritization and opportunity loss for growth priorities and annual investments
Own and manage Enterprise Product Roadmap (PDLC) incl. intake, reviews and decisioning
Own and manage centralized analytics & measurement for strategic imperatives OKRs/KRls
Manage and coordinate key ops forums/meetings/agendas/documentation incl. CEO Staff, Board Meetings(COO inputs), OKR meetings and annual ops planning calendar
Partner with leaders across PayPal to cultivate organization-wide buy-in, prioritization, and engagement on key initiatives.
Foster strong relationships with business operations leaders and chiefs of staff to ensure seamless coordination and execution.
Coach and develop a high-performing team. (This leader will have a team of up to 5ppl)
- Additional Requirements 15+ years of proven executive-level leadership experience in managing large-scale global operational planning for complex, global, publicly traded companies.
- etc
Requirements
- Minimum of 18 years of relevant work experience and a Bachelor's degree or equivalent experience.
- Strong analytical skills and ability to interpret complex data to inform decision-making.
- Deep understanding of operational processes across a variety of business functions including finance, sales, marketing, risk, compliance, legal, etc.
- Excellent communication and cross-cultural collaboration skills.
- Expertise in multi-matrix project management and process improvement methodologies.
- 15+ years of proven executive-level leadership experience in managing large-scale global operational planning for complex, global, publicly traded companies.
- Bachelors Degree in business administration, operations management, or a related field - MBA or Masters Degree strongly preferred.