PayNearMe

Program Manager

• Report to VP of Business Operations and partner closely with Product and Engineering leadership.
• Oversee and ensure the delivery of critical cross-functional programs with visibility into the full technical portfolio.
• Evaluate, implement, and enhance project management best practices to strengthen program teams, tools, and communication channels.
• Drive reliability and quality programs that strengthen production readiness, incident response, and systemic risk management.
• Provide strategic direction across PayNearMe’s technical program portfolio, ensuring alignment with company goals and clear visibility for leadership.
• Lead cross-functional programs that strengthen system reliability, scalability, and production readiness.
• Provide oversight and program leadership across PayNearMe’s technical project and program portfolio to drive successful execution.
• Determine and implement technical project management best practices to ensure efficient and effective delivery.
• Drive company-wide planning, cross team alignment, and delivery health reporting across teams.
• Partner with Product, Engineering, and business leadership to define and deliver strategic technical programs with company goals.
• Lead all aspects of program execution, including prioritization, mobilizing cross-functional teams, tracking progress, resource planning, and risk remediation to deliver business and customer outcomes.
• Scale process and tools to support larger teams and increasing complexity.
• Apply technical fluency to inform decisions, anticipate risks, and act as a trusted thought partner to Product and Engineering leads.
• Lead efforts to scale and standardize the TPM function across the organization, creating frameworks and fostering innovation.
• Balance leading high-priority programs with hiring, mentoring, and developing a TPM team that builds trusted partnerships and domain expertise.
• Develop talent within the team by establishing mentorship programs, professional development opportunities, and cross-training initiatives.
• Be a culture carrier, connecting the organization to the company’s core values, building trusted relationships across functions and fostering a culture of accountability and continuous improvement.

Senior Director, Technical Program Management

Sales

• We are seeking a high-performing, results-oriented Sales Manager with deep expertise in the tolling industry to lead and grow our tolling sales vertical. This player-coach role will manage a team of account executives while also maintaining individual sales responsibilities and meeting quota.
• Drive Tolling-Specific Revenue Growth: Lead sales within the tolling space; build strategic relationships with public sector clients, tolling authorities, concessionaires, back office providers, and associated organizations. Consistently meet or exceed revenue goals; this is a quota-carrying role.
• Team Management and Leadership: Manage, coach, and develop a team of account executives; establish clear performance metrics and provide ongoing feedback. Set team strategy and ensure execution through pipeline management, deal strategy sessions, and cross-functional collaboration.
• Sales Execution: Own the entire sales cycle from prospecting to close for major tolling accounts. Leverage industry relationships, RFP/RFI processes, and public procurement channels to drive business.
• Strategic Market Development: Identify and develop new tolling market opportunities through research, networking, and outbound engagement. Collaborate with product, marketing, and customer success to align messaging and influence product direction based on tolling-specific needs.
• Cross-functional Leadership: Be the tolling SME within the broader sales organization; help guide the team’s understanding of client pain points and requirements. Coordinate closely with sales operations, solution engineering, and executive leadership.

Sales Manager – Tolling

Client Services Representative

• Serve as the technical lead for onboarding new merchants, providing integration and configuration assistance during implementation and solution design
• Conduct data integration, platform configuration, and business process mapping, tailoring the PayNearMe platform to the specific needs of each merchant
• Work closely with Product Management to influence solution design and contribute to the PayNearMe roadmap based on partner needs and capabilities
• Provide technical support to existing merchants as they adopt new products or expand their current implementations
• Develop code and build reusable tasks to streamline engineering work related to support and implementation
• Collaborate with cross-functional teams to resolve critical escalations and ensure smooth merchant onboarding

Senior Director, Technical Program Management

Sales Manager – Tolling

Client Services Manager