PayNearMe

Senior Director, Technical Program Management

PayNearMe

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $200,000 - $250,000 per year

Job Level

Senior

About the role

  • Report to VP of Business Operations and partner closely with Product and Engineering leadership.
  • Oversee and ensure the delivery of critical cross-functional programs with visibility into the full technical portfolio.
  • Evaluate, implement, and enhance project management best practices to strengthen program teams, tools, and communication channels.
  • Drive reliability and quality programs that strengthen production readiness, incident response, and systemic risk management.
  • Provide strategic direction across PayNearMe’s technical program portfolio, ensuring alignment with company goals and clear visibility for leadership.
  • Lead cross-functional programs that strengthen system reliability, scalability, and production readiness.
  • Provide oversight and program leadership across PayNearMe’s technical project and program portfolio to drive successful execution.
  • Determine and implement technical project management best practices to ensure efficient and effective delivery.
  • Drive company-wide planning, cross team alignment, and delivery health reporting across teams.
  • Partner with Product, Engineering, and business leadership to define and deliver strategic technical programs with company goals.
  • Lead all aspects of program execution, including prioritization, mobilizing cross-functional teams, tracking progress, resource planning, and risk remediation to deliver business and customer outcomes.
  • Scale process and tools to support larger teams and increasing complexity.
  • Apply technical fluency to inform decisions, anticipate risks, and act as a trusted thought partner to Product and Engineering leads.
  • Lead efforts to scale and standardize the TPM function across the organization, creating frameworks and fostering innovation.
  • Balance leading high-priority programs with hiring, mentoring, and developing a TPM team that builds trusted partnerships and domain expertise.
  • Develop talent within the team by establishing mentorship programs, professional development opportunities, and cross-training initiatives.
  • Be a culture carrier, connecting the organization to the company’s core values, building trusted relationships across functions and fostering a culture of accountability and continuous improvement.

Requirements

  • B.S. in Computer Science or a related technical discipline, or equivalent experience.
  • 10+ years of technical program management experience, leading complex technology projects and programs.
  • 5+ years of people management experience leading teams to deliver technical programs or products from inception to delivery.
  • Proven experience identifying and addressing systemic inefficiencies and scaling technical programs.
  • Experience building, growing, and leading a technical program management organization.
  • Expertise with Agile and Scrum frameworks and the application in product development and delivery.
  • Fluency with the Atlassian ecosystem; Jira, Jira Product Discovery, Advanced roadmaps, and Atlas.
  • Strong communication and executive presence; able to influence across all levels.
  • Proven interpersonal skills, including relationship building and collaboration within a cross-functional team.
  • Ability to influence across virtual teams and disparate stakeholder groups.
  • Strategic, organizational thinker with a track record of strengthening program governance and controls within an organization.