PayInc Payments

Financial Crime

• Act as the designated AMLRO with overall responsibility for the oversight and effectiveness of all AML and CTF obligations across PayAngel.
• Maintain and continuously enhance PayAngel’s AML and Financial Crime frameworks, policies, procedures, and controls, ensuring effective identification, assessment, monitoring, and mitigation of money laundering and terrorist financing risks.
• Manage the end-to-end suspicious activity reporting process, including the receipt, review, investigation, escalation, and filing of SARs, and act as the primary liaison with UK law enforcement and regulatory authorities.
• Ensure ongoing compliance with applicable UK regulatory requirements, including the Money Laundering Regulations, FCA rules, Consumer Duty, PSD2, and APP Fraud obligations, and monitor regulatory developments to advise senior management on emerging AML and financial crime risks.
• Conduct enterprise-wide and product-specific AML and financial crime risk assessments, ensuring timely escalation and effective management of material risk issues.
• Support regulatory examinations, audits, and inspections relating to AML and financial crime, including remediation of identified findings.
• Develop and deliver AML and financial crime training programmes and promote a strong compliance and financial crime risk culture across PayAngel.
• Prepare and present clear and comprehensive AML and financial crime reports and management information to senior management, the board, and regulators.
• Collaborate with Product, Technology, Operations, Risk, and global compliance teams to embed compliance by design, provide clear regulatory requirements, and drive the effective implementation of AML and financial crime controls.

Anti Money Laundering Reporting Officer – AMLRO UK

Business Development Rep

• Develop and implement a robust growth strategy that aligns with our business objectives.
• Coordinate cross-functional teams to execute growth initiatives effectively.
• Collaborate with other members of the sales team to successfully secure prospective clients and build business relationships.
• Identify market opportunities through meetings, networking, and other channels.
• Identify trends and key business drivers (new products, services, or promos) to improve revenue performance and customer retention, as well as maintain a competitive edge against competitors.
• Identify enterprise customer needs, sales, and business expansion opportunities, and propose appropriate products and/o.
• Implement marketing initiatives in the UK, leveraging both digital and traditional channels to drive customer acquisition.
• Manage the business development analysts, fostering a culture of continuous learning, innovation, and high performance.
• Support professional development and training for the ambassadors and contractors in the UK and hold them accountable for growth targets.

Business Development Manager

• Engage in proactive outreach and activations to reactivate dormant customers, understand their needs, and provide tailored solutions to re-establish their trust in our services.
• Implement strategic sales and marketing initiatives to acquire new customers through various channels, including online platforms, community events, and partnerships.
• Respond promptly to customer inquiries, concerns, and feedback via multiple communication channels, including phone, email, and social media.
• Deliver exceptional customer service by addressing customer queries effectively and providing accurate information about our services, fees, and benefits.
• Collaborate with the marketing team to develop and execute campaigns that promote our remittance services, targeting both new and existing customers.
• Drive the successful onboarding process for new customers by coordinating all necessary documentation and account setup within 72 hours of initial contact.
• Maintain up-to-date knowledge of the remittance industry landscape, competition, and regulatory changes to provide accurate information to customers and identify business opportunities.
• Prepare regular reports detailing customer engagement, acquisition metrics, and onboarding success rates to the management team.

Anti Money Laundering Reporting Officer – AMLRO UK

Business Development Manager

Business Development Analyst