Pax2pay

Technical Product Manager

• Define and execute the technical product vision for an assigned portfolio of solutions.
• Partner with backend developers to understand technical implications of changes.
• Own product backlogs, writing detailed User Stories and ensuring the development team has a clear "Definition of Ready."
• Manage the successful launch of new products, features, content, and adoption initiatives.
• Act as the primary liaison between commercial teams and the Development team.
• Collaborate directly with the commercial team to identify new revenue opportunities.
• Use analytics to monitor an assigned portfolio of solutions in terms of performance.

Financial Crime

• Support the Onboarding Manager in bringing new customers onto our platform efficiently and in line with our regulatory obligations.
• Responsible for carrying out KYC and due diligence checks, reviewing customer documentation, and ensuring that all onboarding processes run smoothly from start to finish.
• Work closely with Sales, Operations, and Compliance to deliver a seamless and compliant onboarding experience for our customers.
• Maintain high standards of accuracy, efficiency, and customer care throughout the onboarding journey.

KYC Onboarding Analyst

Sales

• The "Hunter": New Business Acquisition
• - Strategic Prospecting: Identify and penetrate "Tier 1" airlines and major Tour Operator Groups.
• - Complex Deal Orchestration: Lead the full sales lifecycle, from initial high-level discovery and RFI/RFP management to final multi-year contract execution.
• - Value-Based Selling: Translate Paxport’s operational excellence (Passenger Management, PNRGOV compliance, and Ancillary Merchandising) into clear ROI for a prospect’s P&L.
• The "Architect": Strategic Retention & Growth
• - High-Stakes Renegotiation: Own the commercial renewal cycle for Paxport’s largest clients, securing long-term commitments and optimising terms for mutual growth.
• - Expansion & Upsell: Navigate existing accounts to identify untapped revenue streams, introducing new modules (e.g., Distribution, Pax2Pay) and services that deepen our integration.
• - C-Suite Influence: Act as the primary commercial advisor to client CEOs, CTOs, and Commercial Directors, ensuring Paxport remains their indispensable strategic partner.
• The "Leader": Team Management & Marketing Strategy
• - Marketing Oversight: Take full strategic responsibility for the Marketing department, ensuring our brand positioning and lead generation efforts are perfectly synced with our commercial goals.
• - People Leadership: Act as the direct manager for a dedicated team of professionals within Sales and Marketing. You will be responsible for their professional development, performance management, and daily guidance.
• - Strategic Alignment: Bridge the gap between marketing initiatives and sales execution, ensuring the "Paxport story" is told consistently across all channel
• Market Intelligence & Synergy
• - Product Advocacy: Act as the "Voice of the Market," funneling competitor intelligence and client requirements directly to the Product Board to shape our future roadmap.
• - Cross-Functional Leadership: Partner with Implementation and Account Management teams to ensure the "promised" solution translates into a "delivered" reality.

Technical Product Manager

KYC Onboarding Analyst

Strategic Sales Manager