Patrique Mercier Recruitment

Customer Support

• Provide top-tier customer support to Polish-speaking clients through various channels including phone, email, and chat.
• Assist customers with inquiries and claims related to automotive insurance, offering clear guidance and resolutions.
• Accurately document all customer interactions in our CRM system.
• Collaborate with colleagues to meet service level objectives and ensure customer satisfaction.
• Engage in ongoing training to stay informed about insurance policies and industry regulations.

Polish-Speaking Customer Support – Automotive Insurance, Claims Department

• Deliver high-quality customer support to Polish-speaking clients via phone, email, and live chat.
• Effectively address customer inquiries, complaints, and provide information about tobacco products.
• Maintain a friendly and professional demeanor during all customer interactions.
• Document customer interactions accurately to support service improvements.
• Collaborate with team members to enhance customer satisfaction and resolve issues efficiently.
• Participate in training programs to stay updated on product information and customer service techniques.

Polish-speaking Customer Service, Tobacco Dept

Sales

• Play a key part in promoting and selling innovative computer hardware solutions
• Build strong relationships with clients to understand their needs
• Provide tailored recommendations that drive sales
• Work with cutting-edge technology in a vibrant team environment

Polish-Speaking Customer Support – Automotive Insurance, Claims Department

Polish-speaking Customer Service, Tobacco Dept

Sales Agent, Polish-Speaking