Polish-speaking Customer Service, Tobacco Dept
Patrique Mercier Recruitment
full-time
Posted on:
Location Type: Remote
Location: Greece
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About the role
- Deliver high-quality customer support to Polish-speaking clients via phone, email, and live chat.
- Effectively address customer inquiries, complaints, and provide information about tobacco products.
- Maintain a friendly and professional demeanor during all customer interactions.
- Document customer interactions accurately to support service improvements.
- Collaborate with team members to enhance customer satisfaction and resolve issues efficiently.
- Participate in training programs to stay updated on product information and customer service techniques.
Requirements
- Fluency in Polish (both written and spoken) is essential. Your nationality and native language must be clearly stated in your application.
- Strong commitment to providing exceptional customer service.
- Previous experience in customer service is advantageous but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to work independently in a remote setting and manage time effectively.
- Proactive attitude with strong problem-solving abilities.
- Willingness to learn and adapt in a dynamic work environment!
Benefits
- Monthly Performance Bonus
- Fully Paid Relocation Package (paid flight, transfer, and 2 weeks' paid hotel accommodation)
- Private Health Insurance
- 2 Extra Salaries Per Year
- Support In Finding Accommodation After Hotel
- Fully Paid Training
- Free Greek lessons
- And More...
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer supportPolish languagedocumentation
Soft Skills
communication skillsinterpersonal skillsproblem-solvingtime managementadaptabilityproactive attitudeteam collaborationcustomer service commitment