Patrique Mercier Recruitment

Polish-Speaking Customer Support – Automotive Insurance, Claims Department

Patrique Mercier Recruitment

full-time

Posted on:

Location Type: Remote

Location: Greece

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About the role

  • Provide top-tier customer support to Polish-speaking clients through various channels including phone, email, and chat.
  • Assist customers with inquiries and claims related to automotive insurance, offering clear guidance and resolutions.
  • Accurately document all customer interactions in our CRM system.
  • Collaborate with colleagues to meet service level objectives and ensure customer satisfaction.
  • Engage in ongoing training to stay informed about insurance policies and industry regulations.

Requirements

  • Fluency in Polish (written and spoken) is essential.
  • Your nationality and native language must be clearly stated in your application.
  • A strong commitment to delivering exceptional customer service.
  • Experience in customer support, particularly in insurance or automotive sectors, is a plus but not mandatory.
  • Excellent communication and problem-solving skills.
  • A collaborative team player with a positive attitude.
  • Strong attention to detail and organizational abilities.
  • Willingness to learn and adapt in a fast-paced environment.
Benefits
  • Monthly Performance Bonus
  • Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )
  • Private Health Insurance
  • 2 Extra Salaries Per Year
  • Support In Finding Accommodation After Hotel
  • Fully Paid Training
  • Free Greek lessons
  • And More...
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
customer servicecommunicationproblem-solvingcollaborationattention to detailorganizational abilitiespositive attitudeadaptability