Customer Service Representative, Croatian Speaking
Patrique Mercier Recruitment
full-time
Posted on:
Location Type: Remote
Location: Greece
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About the role
- Provide exceptional customer service to Croatian-speaking clients via phone, email, and live chat.
- Assist customers with their bookings, handle inquiries, and resolve any travel-related issues effectively.
- Maintain a professional and friendly demeanor in all interactions with customers.
- Accurately document customer interactions to support service enhancements.
- Collaborate with your team to ensure consistent quality of service and customer satisfaction.
- Participate in training sessions to enhance knowledge of booking processes and customer service techniques.
Requirements
- Fluency in Croatian (both written and spoken) is essential.
- A strong commitment to providing outstanding customer service.
- Prior experience in customer service roles is a plus but not mandatory.
- Excellent communication and problem-solving skills.
- Ability to work independently and manage time effectively in a remote work environment.
- Positive attitude and a proactive approach to ensuring customer satisfaction.
- Willingness to learn and grow in a dynamic and evolving company!
Benefits
- Attractive Salary
- Flight, hotel and airport taxi pre paid
- 13th & 14th month salary per year
- Paid training & career development
- 50 euros food vouchers
- Other perks
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer servicecommunicationproblem-solvingtime managementpositive attitudeproactive approach