Patrique Mercier Recruitment

Czech-Speaking Customer Service

Patrique Mercier Recruitment

full-time

Posted on:

Location Type: Remote

Location: Greece

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About the role

  • Provide outstanding customer service to Czech-speaking clients through various channels, including phone, email, and live chat.
  • Efficiently handle customer inquiries, complaints, and provide detailed product information.
  • Maintain a positive and professional approach in all interactions with customers.
  • Document customer interactions accurately to contribute to service improvement initiatives.
  • Collaborate with team members and other departments to effectively resolve customer issues.
  • Participate in ongoing training to stay updated on product knowledge and best practices in customer service.

Requirements

  • - Your nationality and native language must be clearly stated in your application.
  • - Fluency in Czech (both written and spoken) is essential.
  • - Strong commitment to delivering exceptional customer service.
  • - Previous experience in customer service or retail is advantageous, but not mandatory.
  • - Excellent communication and interpersonal skills.
  • - Ability to work independently and collaboratively within a team.
  • - Proactive attitude with strong problem-solving capabilities.
  • - Willingness to learn and grow in a vibrant, supportive work environment!
Benefits
  • Monthly Performance Bonus
  • Fully Paid Relocation Package (paid flight, transfer, and 2 weeks' paid hotel accommodation)
  • Private Health Insurance
  • 2 Extra Salaries Per Year
  • Support In Finding Accommodation After Hotel
  • Fully Paid Training
  • Free Greek lessons
  • And More...
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
customer servicecommunication skillsinterpersonal skillsproblem-solvingteam collaborationindependenceproactive attitudecommitment to servicepositive approachwillingness to learn