Czech-Speaking Customer Support Specialist – Luxury, High-End Brand
Patrique Mercier Recruitment
full-time
Posted on:
Location Type: Remote
Location: Greece
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About the role
- Deliver extraordinary customer support to Czech-speaking clients through various communication channels.
- Assist customers with inquiries related to luxury products and services, offering tailored solutions.
- Accurately document all customer interactions in our CRM system for a seamless follow-up.
- Work collaboratively with team members to meet service level objectives and drive customer satisfaction.
- Participate in ongoing training to stay informed about product offerings and industry trends.
Requirements
- Proficiency in Czech (both written and spoken) is essential. Your nationality and native language must be clearly stated in your application.
- A strong dedication to delivering exceptional customer service in a luxury retail setting.
- Prior experience in customer support or retail, particularly with luxury brands, is a plus but not essential.
- Outstanding communication and interpersonal abilities.
- A proactive, customer-first attitude with great attention to detail.
- Capacity to work effectively as part of a team.
- Robust problem-solving skills and a genuine passion for luxury products.
Benefits
- Monthly Performance Bonus
- Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )
- Private Health Insurance
- 2 Extra Salaries Per Year
- Support In Finding Accommodation After Hotel
- Fully Paid Training
- Free Greek lessons
- And More...
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Czech language proficiencycustomer supportluxury retail experienceCRM documentation
Soft Skills
communication skillsinterpersonal skillscustomer service dedicationattention to detailteam collaborationproblem-solving skillsproactive attitude