Czech-Speaking Customer Service Agent – Hotel Reservations
Patrique Mercier Recruitment
full-time
Posted on:
Location Type: Remote
Location: Greece
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About the role
- Deliver exceptional customer support to Czech-speaking clients through phone, email, and live chat.
- Assist customers with hotel bookings, respond to inquiries, and resolve any related issues promptly.
- Maintain a friendly and professional demeanor in all customer interactions.
- Accurately document customer interactions to contribute to service improvements.
- Collaborate with colleagues and hotel partners to guarantee a flawless customer experience.
- Engage in ongoing training to stay updated on hospitality trends and booking systems.
Requirements
- Fluency in Czech (both written and spoken) is essential. Your nationality and native language should be clearly stated in your C.V. and/or Cover Letter.
- A strong commitment to providing outstanding customer service.
- Prior experience in customer service or hospitality is preferred, but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Positive attitude and a proactive approach to customer satisfaction.
- Willingness to learn and grow within a vibrant and supportive work environment!
Benefits
- Monthly Performance Bonus
- Fully Paid Relocation Package (paid flight, transfer, and 2 weeks' paid hotel accommodation)
- Private Health Insurance
- 2 Extra Salaries Per Year
- Support In Finding Accommodation After Hotel
- Fully Paid Training
- Free Greek lessons
- And More...
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer servicecommunication skillsinterpersonal skillsteamworkpositive attitudeproactive approachindependencecommitment to serviceprofessional demeanorwillingness to learn