Czech-Speaking Customer Service – Tobacco Dept
Patrique Mercier Recruitment
full-time
Posted on:
Location Type: Remote
Location: Greece
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About the role
- Provide outstanding customer service to Czech-speaking clients through various communication channels, including phone, email, and live chat.
- Efficiently handle customer inquiries, offer product information, and resolve any issues related to tobacco products.
- Maintain a professional and friendly demeanor in all interactions with customers.
- Accurately document customer interactions to help facilitate improvements in service.
- Collaborate with team members and departments to ensure customer satisfaction and resolve issues effectively.
- Engage in continuous training to stay updated on product knowledge and customer service practices.
Requirements
- Your nationality and native language must be clearly stated in your application.
- Fluency in Czech (both written and spoken) is essential.
- Strong commitment to providing excellent customer service.
- Previous experience in customer service or a related field is advantageous, but not required.
- Excellent communication and problem-solving skills.
- Ability to work independently and manage your time effectively while working from home.
- Positive attitude and a proactive approach to customer inquiries.
- Willingness to learn and grow in a dynamic and supportive work environment!
Benefits
- Monthly Performance Bonus
- Fully Paid Relocation Package (paid flight, transfer, and 2 weeks' paid hotel accommodation)
- Private Health Insurance
- 2 Extra Salaries Per Year
- Support In Finding Accommodation After Hotel
- Fully Paid Training
- Free Greek lessons
- And More...
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer servicecommunication skillsproblem-solving skillstime managementpositive attitudeproactive approachteam collaborationprofessional demeanoradaptabilitywillingness to learn