Czech-Speaking Customer Support Specialist
Patrique Mercier Recruitment
full-time
Posted on:
Location Type: Remote
Location: Greece
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About the role
- Provide top-notch customer support to Czech-speaking clients via phone, email, and chat.
- Assist customers with inquiries related to our online marketplace services, ensuring a positive experience.
- Document customer interactions accurately and effectively in our CRM system.
- Collaborate with team members to meet service level goals and enhance overall customer satisfaction.
- Participate in ongoing training to stay updated on platform features and industry trends.
Requirements
- Fluency in Czech (written and spoken) is essential. You must ensure that your nationality and native language is clearly stated on your application.
- A strong commitment to delivering outstanding customer service.
- Previous experience in customer support or e-commerce is a plus but not mandatory.
- Excellent communication and interpersonal skills.
- A proactive team player with a can-do attitude.
- Strong analytical skills and attention to detail.
- Ability to work effectively in a remote setting, showcasing excellent organizational skills.
Benefits
- Monthly Performance Bonus
- Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )
- Private Health Insurance
- 2 Extra Salaries Per Year
- Support In Finding Accommodation After Hotel
- Fully Paid Training
- Free Greek lessons
- And More...
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer servicecommunication skillsinterpersonal skillsanalytical skillsattention to detailorganizational skillsteam playerproactive attitude