Patrique Mercier Recruitment

Customer Support Specialist, Polish – Luxury & High-End Brand

Patrique Mercier Recruitment

full-time

Posted on:

Location Type: Remote

Location: Greece

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About the role

  • - Provide exemplary customer support to Polish-speaking clients through various channels including phone, email, and live chat.
  • - Assist customers with inquiries about luxury products, order processing, and returns, ensuring they have a seamless experience.
  • - Document customer interactions accurately in our CRM system.
  • - Collaborate with team members to achieve service objectives and maintain high standards of customer satisfaction.
  • - Participate in ongoing training to stay informed about product offerings and luxury retail trends.

Requirements

  • - Fluency in Polish (written and spoken) is essential. Your nationality and native language must be clearly stated in your application.
  • - Passion for luxury brands and high-end retail.
  • - Previous experience in customer support or retail is desirable but not mandatory.
  • - Outstanding communication and interpersonal skills.
  • - A proactive team player with a customer-centric approach.
  • - Strong attention to detail and problem-solving skills.
  • - Ability to work effectively in a fast-paced environment.
Benefits
  • Monthly Performance Bonus
  • Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )
  • Private Health Insurance
  • 2 Extra Salaries Per Year
  • Support In Finding Accommodation After Hotel
  • Fully Paid Training
  • Free Greek lessons
  • And More...
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
communication skillsinterpersonal skillsattention to detailproblem-solving skillsteam playercustomer-centric approach