Customer Support Representative, Portuguese Speaking
Patrique Mercier Recruitment
full-time
Posted on:
Location Type: Remote
Location: Greece
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About the role
- Provide exceptional customer support to Portuguese-speaking customers via phone, email, and chat.
- Assist customers with inquiries about marketplace products and services, providing solutions and guidance.
- Accurately document customer interactions in the CRM system.
- Collaborate with team members to meet service targets and improve overall customer satisfaction.
- Participate in ongoing training and development to stay current on industry trends and platform updates.
Requirements
- Fluency in Portuguese (written and spoken) is required; please state your nationality and native language in your application.
- Strong commitment to delivering excellent customer service.
- Previous experience in customer support or e-commerce is a plus but not mandatory.
- Excellent communication and interpersonal skills.
- Proactive team player with a positive attitude.
- Strong problem-solving skills and attention to detail.
- Ability to work effectively in a remote environment with excellent organizational skills.
Benefits
- Monthly performance bonus
- Fully paid relocation package (flight, transfer, and 2 weeks' hotel)
- Private health insurance
- Two additional salaries per year
- Assistance finding accommodation after the hotel stay
- Fully paid training
- Free Greek lessons
- And more...
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
CRM systemcustomer supporte-commerce
Soft Skills
customer servicecommunication skillsinterpersonal skillsproblem-solving skillsattention to detailorganizational skillsteam playerpositive attitude