Patrique Mercier Recruitment

Customer Support Specialist – Portuguese Speaker, Luxury & High-End Retail

Patrique Mercier Recruitment

full-time

Posted on:

Location Type: Remote

Location: Greece

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About the role

  • Deliver exceptional customer service to Portuguese-speaking clients through various communication channels.
  • Assist customers with inquiries related to luxury products and services, ensuring a memorable shopping experience.
  • Accurately document customer interactions in our CRM system.
  • Collaborate with team members to achieve service excellence and enhance customer satisfaction.
  • Engage in product training and development to stay informed about the latest luxury brand offerings.

Requirements

  • Fluency in Portuguese (written and spoken) is essential. Your nationality and native language must be clearly stated in your application.
  • A demonstrated passion for luxury brands and high-end retail.
  • Previous experience in customer support, particularly in the luxury sector, is a strong advantage.
  • Excellent communication and interpersonal skills.
  • A proactive team player with a keen eye for detail.
  • Strong problem-solving abilities and a customer-centric approach.
  • Ability to work effectively in a dynamic environment and manage multiple inquiries.
Benefits
  • Monthly Performance Bonus
  • Fully Paid Relocation Package ( Flight, Transfer and two weeks Hotel )
  • Private Health Insurance
  • 2 Extra Salaries Per Year
  • Support In Finding Accommodation After Hotel
  • Fully Paid Training
  • Free Greek lessons
  • And More...
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
excellent communication skillsinterpersonal skillsproactive team playerkeen eye for detailstrong problem-solving abilitiescustomer-centric approach