Customer Service, Portuguese Speaking
Patrique Mercier Recruitment
full-time
Posted on:
Location Type: Remote
Location: Greece
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About the role
- Provide exceptional customer service to Portuguese-speaking clients via phone, email, and live chat.
- Manage customer inquiries, provide product information, and resolve any issues in a timely manner.
- Maintain a friendly and professional demeanor during all customer interactions.
- Document customer interactions accurately to assist in improving overall service quality.
- Collaborate with team members and other departments to deliver seamless customer experiences.
- Engage in continuous training to stay informed about product offerings and customer service best practices.
Requirements
- Your nationality and native language must be clearly stated in your application.
- Fluency in Portuguese (both written and spoken) is essential.
- A strong commitment to providing outstanding customer service.
- Previous experience in customer service or health-related fields is an advantage, but not required.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a collaborative team.
- Positive attitude and a proactive approach to resolving customer challenges.
- Willingness to learn and grow within a vibrant and supportive work environment!
Benefits
- Monthly Performance Bonus
- Fully Paid Relocation Package (paid flight, transfer, and 2 weeks' paid hotel accommodation)
- Private Health Insurance
- 2 Extra Salaries Per Year
- Support In Finding Accommodation After Hotel
- Fully Paid Training
- Free Greek lessons
- And More...
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer serviceproduct informationissue resolutiondocumentation
Soft Skills
communicationinterpersonal skillsteam collaborationpositive attitudeproactive approachindependencecommitment to servicewillingness to learn