Customer Service Representative, French Speaking
Patrique Mercier Recruitment
full-time
Posted on:
Location Type: Remote
Location: Greece
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About the role
- Provide outstanding customer support to French-speaking clients through phone, email, and live chat.
- Handle customer inquiries related to hotel reservations, including changes and cancellations.
- Maintain a friendly and professional demeanor in all interactions with customers.
- Accurately document customer interactions to support continuous service improvements.
- Collaborate with team members and hotel partners to ensure optimal customer experiences.
- Engage in training sessions to stay updated on hospitality trends and best practices.
Requirements
- Your native language and your nationality should be clearly stated in your C.V. and/or Cover Letter.
- Fluency in French (both written and spoken) is essential.
- A strong commitment to delivering excellent customer service.
- Previous experience in customer service or hospitality is a plus, but not mandatory.
- Exceptional communication and interpersonal skills.
- Ability to work independently and collaboratively within a team environment.
- Positive attitude and proactive approach to customer satisfaction.
- Willingness to learn and grow within a vibrant and supportive working atmosphere!
Benefits
- Monthly Performance Bonus
- Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )
- Private Health Insurance
- 2 Extra Salaries Per Year
- Support In Finding Accommodation After Hotel
- Fully Paid Training
- Free Greek lessons
- And More...
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer servicecommunication skillsinterpersonal skillsteam collaborationpositive attitudeproactive approachindependencecommitment to service excellencewillingness to learnprofessional demeanor