German Speaking Customer Support Specialist
Patrique Mercier Recruitment
full-time
Posted on:
Location Type: Remote
Location: Greece
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About the role
- Deliver exceptional customer support to German-speaking clients through various communication channels, including phone, email, and chat.
- Assist customers with inquiries related to e-marketplace products and services, ensuring timely and effective solutions.
- Document customer interactions thoroughly in our CRM system.
- Collaborate effectively with team members to achieve service level goals and improve customer satisfaction.
- Engage in ongoing training and development to stay informed about industry trends and product features.
Requirements
- Fluency in German (written and spoken) is essential.
- Strong commitment to delivering exceptional customer service.
- Prior experience in customer support, particularly in e-commerce, is a plus but not mandatory.
- Excellent communication and interpersonal skills.
- A proactive team player with a positive attitude and adaptability.
- Strong analytical skills and attention to detail.
- Willingness to relocate to Athens, Greece, and embrace a new cultural experience!
Benefits
- Monthly Performance Bonus
- Fully Paid Relocation Package ( Flight, Transfer and 4 weeks Hotel )
- Private Health Insurance
- 2 Extra Salaries Per Year
- Support In Finding Accommodation After Hotel
- Fully Paid Training
- Free Greek lessons
- And More...
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer supporte-commerceCRM systemproblem solvinginquiry resolution
Soft Skills
fluency in Germanexceptional customer servicecommunication skillsinterpersonal skillsteam playerpositive attitudeadaptabilityanalytical skillsattention to detail