Customer Service Representative, German Speaking
Patrique Mercier Recruitment
full-time
Posted on:
Location Type: Remote
Location: Greece
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About the role
- Deliver high-quality customer service to German-speaking clients through phone, email, and live chat.
- Efficiently respond to customer inquiries, provide product information, and resolve any issues related to health products.
- Maintain a professional and caring demeanor in all customer interactions.
- Document customer interactions thoroughly to help improve service delivery.
- Collaborate with team members and other departments to ensure a cohesive approach to customer care.
- Participate in ongoing training to stay abreast of product knowledge and customer service best practices.
Requirements
- Fluency in German (both written and spoken) is essential.
- Commitment to delivering outstanding customer service.
- Experience in customer service, particularly in health products, is an advantage but not required.
- Strong communication and interpersonal skills.
- A proactive and empathetic approach to problem-solving.
- Ability to work both independently and collaboratively in a team environment.
- Willingness to learn and grow within a supportive and dynamic workplace!
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package (flight, transfer and 4 weeks hotel stay)
- Free Greek Lessons, discounts and other perks
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer servicecommunicationinterpersonal skillsproblem-solvingempathyteamworkindependenceproactivityprofessionalismcaring demeanor