German Speaking Customer Service
Patrique Mercier Recruitment
full-time
Posted on:
Location Type: Remote
Location: Greece
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About the role
- Deliver exceptional customer service to German-speaking clients through various communications channels, including phone, email, and live chat.
- Efficiently handle customer inquiries, complaints, and provide product information to enhance customer satisfaction.
- Maintain a positive and professional demeanor during all customer interactions.
- Document customer interactions accurately to assist in improving services.
- Collaborate with team members and other departments to resolve customer issues effectively.
- Engage in continuous training to stay informed about products, services, and customer service best practices.
Requirements
- Fluency in German (both written and spoken) is essential.
- Strong commitment to providing outstanding customer service.
- Previous experience in customer service or retail is advantageous but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a collaborative team.
- Proactive attitude with strong problem-solving abilities.
- Willingness to learn and grow within a supportive and dynamic work environment!
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package (flight, transfer and 4 weeks hotel stay)
- Free Greek Lessons, discounts and other perks
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
fluency in Germancustomer serviceproduct information
Soft Skills
communication skillsinterpersonal skillsproblem-solving abilitiescollaborative team workproactive attitudecommitment to customer service