Patrique Mercier Recruitment

German Speaking Customer Support

Patrique Mercier Recruitment

full-time

Posted on:

Location Type: Remote

Location: Greece

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About the role

  • Provide exceptional customer support to German-speaking clients via phone, email, and chat.
  • Assist customers with inquiries regarding food delivery services, ensuring a smooth and satisfying experience.
  • Document customer interactions accurately and efficiently in our CRM system.
  • Collaborate with team members to achieve service level goals and improve customer satisfaction.
  • Participate in ongoing training to keep up with the latest food delivery trends and service standards.

Requirements

  • Fluency in German (written and spoken) is essential.
  • A strong commitment to delivering excellent customer service.
  • Previous experience in customer support, particularly within the food industry, is a plus but not mandatory.
  • Exceptional communication and interpersonal skills.
  • A proactive team player with a positive and enthusiastic attitude.
  • Strong problem-solving skills and attention to detail.
  • Ability to work effectively in a fast-paced environment and provide timely service.
Benefits
  • Monthly Performance Bonus
  • Fully Paid Relocation Package ( Flight, Transfer and 4 weeks Hotel )
  • Private Health Insurance
  • 2 Extra Salaries Per Year
  • Support In Finding Accommodation After Hotel
  • Fully Paid Training
  • Free Greek lessons
  • And More...
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
customer servicecommunication skillsinterpersonal skillsproblem-solving skillsattention to detailteam playerpositive attitudeenthusiastic attitude