Flemish Customer Care Specialist – Frozen Goods
Patrique Mercier Recruitment
full-time
Posted on:
Location Type: Remote
Location: Greece
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About the role
- Respond promptly to customer queries regarding frozen goods through various communication channels.
- Resolve customer issues effectively, ensuring their needs are met with professionalism.
- Maintain thorough documentation of customer interactions and feedback.
- Foster positive relationships with customers, promoting loyalty and satisfaction.
- Work closely with team members and other departments to enhance the customer service experience.
- Participate in training programs to stay informed about product details and industry standards.
Requirements
- Fluency in Flemish (both spoken and written) is a must.
- Must be residing in Greece.
- Possession of AMKA and AFMI is required.
- Strong communication skills with a customer-oriented mindset.
- Experience in customer service or food-related industries is an advantage.
- Able to work in a fast-paced, multicultural environment.
- Excellent problem-solving abilities and attention to detail.
- Proficient with technology and quick to learn new software.
- **Currently living in Greece is mandatory.**
- **EU citizenship or valid work authorization is required.**
Benefits
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Applicant Tracking System Keywords
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Soft Skills
strong communication skillscustomer-oriented mindsetproblem-solving abilitiesattention to detailprofessionalismrelationship buildingteam collaboration
Certifications
AMKAAFMI