Patrique Mercier Recruitment

Flemish Customer Care Specialist

Patrique Mercier Recruitment

full-time

Posted on:

Location Type: Remote

Location: Greece

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About the role

  • Provide outstanding customer service assistance to Flemish-speaking clients via various communication channels.
  • Effectively handle customer inquiries and resolve issues to ensure their satisfaction.
  • Maintain a friendly and professional demeanor in all interactions with customers.
  • Accurately document customer interactions and feedback in the company's CRM system.
  • Collaborate with team members to meet service targets and improve overall customer satisfaction.
  • Engage in ongoing training to stay updated on energy products and customer service practices.

Requirements

  • Fluency in Flemish (spoken and written) is required.
  • Must live in Greece
  • In possession of AMKA and AFMI
  • Excellent communication skills and a strong focus on customer satisfaction.
  • Experience in customer service or related fields is a plus.
  • Ability to thrive in a dynamic, multicultural environment.
  • Strong problem-solving skills and attention to detail.
  • Comfortable using technology and open to learning new systems.
  • **Currently residing in Greece is mandatory.**
  • **EU passport or equivalent work authorization is required.**
Benefits
  • Training & Career Development
  • Work from Home
  • Good Salary
  • Additional Performance Bonuses
  • Indefinite contract
  • Work for Dutch company
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer serviceCRM systemproblem-solvingattention to detail
Soft Skills
communication skillscustomer satisfactionteam collaborationdynamic environmentmulticultural environmentadaptability
Certifications
AMKAAFMI