Patrick Industries, Inc.

Supply Chain

• Support the global supply chain of multiple product lines specific to a Group of Business Units to help increase efficiencies and decrease costs.
• Provide support, guidance and strategic direction to Customers within the organization.
• Reporting to the Director of Transportation, work closely with Business Units throughout the Organization, acting as a partner to do analytical work as it pertains to transportation to provide accurate and timely data to help Leaders make informed decisions.
• Develop and maintain executive dashboards providing Leadership visibility into transportation performance across Parcel, LTL, and TL modes, including cost per shipment, on-time delivery, claims, and carrier performance metrics.
• Serve as a key contributor in the implementation, optimization, and ongoing administration of the Transportation Management System (TMS), ensuring accurate rating, routing, freight audit visibility, and shipment tracking.
• Design and implement processes to gather, validate, and manage transportation data across Parcel, LTL, and TL carriers to improve reporting accuracy and decision-making.
• Perform ongoing analysis of freight spend (Parcel, LTL, TL), mode selection, carrier performance, accessorial charges, back orders, and delivery lead times to identify cost savings and service improvement opportunities.
• Assist in developing and maintaining standard operating procedures (SOPs) and work instructions related to transportation execution, TMS utilization, freight audit processes, and global trade compliance.
• Collaborate with Finance teams to ensure accurate freight accruals, vendor invoice reconciliation, freight audit resolution, and timely payment of carrier invoices.

Supply Chain Analyst

Procurement

• Source and evaluate suppliers based on price, quality, delivery time, and reliability
• Negotiate contracts, pricing, and terms with vendors
• Create, review, and process purchase orders
• Monitor inventory levels and coordinate replenishment to avoid shortages or overstock
• Track and resolve issues related to deliveries, discrepancies, or damaged goods
• Maintain accurate purchasing records and documentation
• Collaborate with internal departments to understand purchasing needs and specifications

Purchasing Agent

Account Executive

• The Sales Representative works closely with support of the Manufacturing Team, Suppliers and Inside Sales to introduce products to new customers, and foster relationships with current ones.
• Working closely with current customers to manage and maintain existing accounts that help grow sale
• Build long-term, dynamic relationships with new customers and introduce them to new product and service solutions
• Meet and exceed planned sales and margin targets through cooperation with Sales Manager, Inside Sales Support, Manufacturing Team and Supplier Sales Representatives
• Track Customer orders and communicating any updates or potential issues
• Work with the Business Units to understand, troubleshoot and fix any issues that may arise in quality, delivery, etc.

Outside Sales Representative

Manager

• The Maintenance Manager is responsible for overseeing the maintenance, repair, and optimization of hydraulic and electrical systems within a wood processing/lamination environment.
• Develop and implement maintenance strategies to enhance system performance and reduce downtime.
• Perform general maintenance work to prevent failures and malfunctions.
• Analyze repair requests, troubleshoot issues, and ensure timely resolution.
• Ensure compliance with OSHA, NFPA, and other safety and environmental regulations.
• Collaborate with engineering and production teams to improve equipment reliability and facility operations.

Maintenance Manager

• Travel throughout territory to establish and manage strategic-level relationships with potential and existing customers.
• Identify and capitalize on new business opportunities to grow the customer base and increase profitable sales.
• Negotiate directly with customers to secure business and anticipate customer needs to provide best in class customer solutions.
• Generate quotes and find the best products for customer needs.
• Review billing directly with client and obtain approval of all charges
• Participate in on-site and off-site visits with prospective customers as well as pre and post event meetings.
• Continue to develop and refine sales strategies to meet and exceed company sales targets.
• Foster strong, long-lasting relationships with key stakeholders within the industry and organization.
• Address and resolve customer inquiries, complaints, and issues promptly and effectively.
• Stay abreast of industry trends, customer needs, and the competitive landscape through ongoing market research.
• Provide actionable insights and feedback to the operations and product development teams to enhance product offerings.
• Monitor market conditions and competitor activities, adjusting sales strategies as necessary.
• Maintain up-to-date knowledge of our product line, features, and benefits.
• Conduct product demonstrations and training sessions for customers to ensure proper usage and satisfaction.
• Offer technical support and guidance on product maintenance and troubleshooting.
• Give valuable input to forecasts, financial objectives, and business plans by dealer.
• Maintain and expand your database of prospects within your assigned territory.
• Update Zoho CRM for goal tracking and E-marketing effectiveness.
• Team with Inside Sales Staff to facilitate orders.
• Represent the company at trade shows, exhibitions, and other promotional activities to enhance our market presence.
• Other duties as assigned.

• Source, evaluate, and negotiate with suppliers to procure materials, products, and services at competitive pricing while maintaining quality standards
• Establish and maintain strong vendor relationships
• Prepare and manage purchase orders, contracts, and other procurement documents
• Monitor inventory levels to ensure adequate stock while minimizing excess or obsolete inventory
• Implement and maintain inventory control procedures, including regular cycle counts and audits
• Analyze inventory data to forecast demand, track trends, and recommend inventory adjustments
• Identify cost saving opportunities and implement strategies to achieve financial goals
• Collaborate with other purchasing team members and operations teams
• Continuously evaluate and improve procurement and inventory control processes to enhance efficiency
• Leverage technology and inventory management software to streamline workflows and reporting
• Prepare accurate reports and analyses on purchasing and inventory performance

Learning and Development

• Over the course of one year in the program, you will engage in a series of well-structured assignments and projects across key business units or market segments.
• These diverse assignments will provide you with an in-depth understanding of our operations and enable you to develop a holistic perspective on what we do at Patrick.
• You will be entrusted with hands-on, value-add projects that directly impact the success of our organization.
• In your projects, you will work alongside experienced professionals and mentors to tackle complex challenges, identify opportunities for improvement, and implement innovative solutions.
• Through a combination of formal training, mentorship programs and coaching, you will enhance your technical expertise and leadership capabilities aligned with our leadership philosophies.
• Throughout the program, you will be paired with a Mentor who will provide guidance, support, and valuable insights into their respective areas of expertise.

Leadership Development Program, Impact

Accounts Receivable

• Proactively manage and pursue collection of past due balances from high-value exempt customers.
• Initiate customer outreach via phone and email to resolve outstanding accounts.
• Negotiate payment arrangements and settlements in a professional and tactful manner.
• Escalate unresolved or problematic accounts to appropriate internal stakeholders.
• Maintain detailed and accurate documentation of all collection activities in Microsoft Dynamics 365 (D365).
• Collaborate with internal departments to ensure alignment of customer status and account resolution.
• Assist with daily cash application tasks, including posting receipts and reconciling customer accounts.
• Monitor and update active Excel-based AR tracking sheets.
• Pull and organize documentation from D365 to support collection efforts and account audits.
• Ensure timely and accurate application of payments to maintain current account status.
• Utilize AR aging reports and other financial tools to monitor account health and prioritize collection efforts.
• Track performance using metrics such as percent current and receipt turnover time.
• Contribute to the development of benchmarks and KPIs for the role.
• Support strategic initiatives by providing insights and data to leadership.

Accounts Receivable Specialist

Communications

• Shape and drive marketing vision and strategic initiatives
• Develop and implement marketing strategies to enhance brand equity
• Oversee the execution of branding strategies across divisions
• Collaborate with investors and key internal stakeholders
• Conduct market research to identify trends and opportunities

Supply Chain Analyst

Purchasing Agent

Outside Sales Representative

Maintenance Manager

Outside Sales Representative

Purchasing Agent

Leadership Development Program, Impact

Accounts Receivable Specialist

Vice President of Marketing – Communications