PatientIQ

Vice President

• Report to CEO and set vision for product function at PatientIQ, a healthcare technology company focused on improving patient outcomes.
• Define, own, and communicate product vision, strategy, and multi-year roadmap in partnership with the CEO and executive team.
• Lead, mentor, and scale the product management team, ensuring clarity of roles, accountability, and professional development.
• Build and refine product practices grounded in customer insight, market research, and data-driven prioritization.
• Partner with Engineering, Design, Customer Success, and Sales to align strategy and execution across multiple end-markets.
• Serve as strategic partner to Sales, Customer Success, and Marketing to align roadmap with go-to-market and revenue goals.
• Collaborate with Sales leadership on market positioning, enablement, and pricing/packaging strategy.
• Work closely with Customer Success to capture customer feedback, improve adoption, and translate outcomes into measurable business results.
• Accelerate adoption of the data product portfolio by leveraging PatientIQ's proprietary dataset.
• Explore and deliver AI-driven insights and innovative capabilities for providers, medtech partners, and patients.
• Represent PatientIQ's product strategy externally with customers, partners, and industry stakeholders.
• Foster a culture of innovation, collaboration, and continuous improvement within the product organization.

Vice President, Product

QA Engineer

• Reports to Engineering Team Lead
• Work as a Quality Assurance Analyst on DataPRO team of 4-5 Engineers, a Product Manager, a Designer, and Engineering Manager
• Assist with defining and refining user stories with clear acceptance criteria
• Collaborate closely with your team to understand and test new product features
• Identify and debug simple issues, escalating when necessary
• Develop an understanding of platform user personas and their needs/workflows
• Analyze defects to determine how to improve development process
• Work with others to perform root cause analysis, identify trends and corrective actions
• Assist in deployment/release practices with regression testing
• Plan and implement testing strategies for new and existing features
• Utilize aggregate data set to create insights/comparisons for Hospitals
• Integrate industry FHIR standards to augment patient-collected data

Quality Assurance Analyst, Entry-Level

Customer Success Manager

• Location: Remote
• Reports to: VP of Customer Success
• Department: Customer Success
• Serve as the operational lead for assigned registry programs, acting as the primary contact for day-to-day questions and tasks.
• Coordinate internal meetings, timelines, and deliverables across Product, Support, Engineering, and Customer Success teams.
• Schedule and lead recurring client check-ins to review status updates, timelines, and action items.
• Maintain project trackers, follow-up logs, and shared documentation across accounts.
• Prepare and deliver program updates, status reports, and meeting summaries for customers.
• Help clarify customer goals and requirements, ensuring all stakeholders are aligned on scope and expectations.
• Respond to client inquiries in a timely, professional manner — escalating issues appropriately.
• Support training and onboarding efforts for new registry users as needed.
• Collaborate with team members to implement and refine standard operating procedures (SOPs) for registry programs.
• Maintain up-to-date documentation in Notion and ensure internal and external materials reflect the latest workflows.
• Support data quality monitoring processes and help troubleshoot basic reporting or submission issues.
• Partner with Product, Implementation, and Engineering to align on feature needs or issues impacting registry delivery.
• Participate in improvement initiatives focused on increasing efficiency, enhancing client experience, or automating manual work.
• Actively contribute to cross-team knowledge-sharing and best practices.

Financial Planning and Analysis

• Develop and maintain financial models, forecasts, and dashboards to support strategic decision-making.
• Provide data-driven insights to leadership on revenue growth, cost optimization, and capital allocation.
• Lead annual budgeting processes, scenario planning, and ongoing forecasts in collaboration with department heads.
• Partner with the sales, marketing, and product teams to analyze customer acquisition costs, lifetime value, and pricing strategies.
• Identify opportunities for process improvements, automation, and financial discipline across the company.
• Prepare financial presentations and analyses for the executive team, investors, and board meetings.
• Support financial due diligence and modeling for potential acquisitions and strategic partnerships.

Strategic Finance Manager

Account Executive

• Location: Remote
• Reports to: Head of Sales
• Department: Sales
• About PatientIQ: PatientIQ is a fast-growing healthcare technology company on a mission to improve patient outcomes through smarter, data-driven care. We work with healthcare providers, life sciences organizations, and research institutions to transform clinical insights into action. As we scale, we are investing in strong operational infrastructure to enable consistent, predictable growth across the commercial organization.
• Role Overview: The PatientIQ Enterprise Account Executive (EAE) – MedTech Partnerships is responsible for driving adoption of an orthopedic digital care platform from a leading medical device partner across PatientIQ’s provider network. This role is tailored to candidates with a strong understanding of the orthopedic medical device ecosystem.
• As the distribution partner for this medical device company, PatientIQ enables providers to deploy the digital care platform, which supports joint replacement patients in tracking recovery progress and surgical outcomes. The EAE will play a critical role in generating awareness within existing provider relationships, activating new users, and coordinating deployment efforts across both the partner’s sales teams and PatientIQ’s operational infrastructure.
• Success in this role requires cross-functional coordination, strong business acumen, and fluency in orthopedic workflows to overcome provider-side adoption barriers and drive usage at scale.
• This role is responsible for a national territory, with emphasis on orthopedic-specialty provider networks.
• What You’ll Do:
• Drive awareness and adoption of our partner’s orthopedic digital care platform within PatientIQ’s provider customer base.
• Partner closely with the partner’s internal sales teams to align go-to-market strategies and support field deployment efforts.
• Build relationships with orthopedic surgeons and clinical teams to enable platform utilization in surgical recovery workflows.
• Navigate provider-side IT, legal, and administrative processes to accelerate implementation timelines.
• Coordinate across internal PatientIQ functions (e.g., Sales, Customer Success, Product, Operations) to execute launch plans, resolve implementation friction, and sustain adoption.
• Align with Sales Leadership and Revenue Operations to achieve provider activation milestones and revenue targets tied to partner incentive models.

Vice President, Product

Quality Assurance Analyst, Entry-Level

Customer Success Manager

Strategic Finance Manager

Enterprise Account Executive, MedTech Partnerships