Pathways Vermont

Implementation Specialist

• Coordinate the development of an implementation-ready program model for a Coordinated Specialty Care (CSC) program in Vermont in consultation with content experts, service providers, individuals who have experienced psychosis and their families, and other stakeholders as a first phase toward statewide implementation.
• Coordinate the development of operational supports for program delivery, including program policies and procedures, incoming and outgoing referral processes, admission criteria, discharge protocols, job descriptions, and advisory board structures
• Coordinate stakeholder engagement activities and support the implementation and development of a stakeholder engagement and advisory board plan
• Recruit and convene stakeholders, including national content experts, individuals who have experienced psychosis and their families, and others as necessary for advisement and input into program implementation
• Support engagement of community leaders and organizations to promote and support the implementation of a future CSC team
• Engage community partners and establish necessary partnerships for program implementation including the exploration of MOUs or subrecipient agreements
• Work with Pathways Vermont Training Institute, content experts, and existing national models to develop a comprehensive Coordinated Speciality Care Training Curriculum that incorporates best practice requirements
• Prepare and deliver outreach and educational materials and engage referral partners
• Participate in messaging that aligns with values and best practices and provides opportunities for community education and participation
• Coordinate the development and successful execution of all contract deliverables including: Prepare an implementation plan report describing the proposed service delivery model, staffing structure, governance, recommended pilot site, referral pathways, and incorporation of stakeholder feedback into the final model
• Prepare an implementation plan blueprint to the state that describes the operational approach for launching a single-site CSC pilot team
• Prepare a Coordinated Specialty Care training plan and curriculum
• Prepare a policies and procedures manual for Coordinated Specialty Care teams
• In coordination with Pathways leadership, ensure the preparation and completion of a financing and billing recommendations report to the state
• In coordination with Pathways leadership, deliver above materials to the state in full and on time
• Develop and maintain project timelines and work plans
• Track milestones, deliverables and contract requirements
• Coordinate meetings, agendas, and follow ups
• Monitor project risks and escalate issues to agency leadership
• Coordinate project consultants, stakeholders, and subject matter experts
• Coordinate internal communication related to CSC project
• Other Duties as assigned
• Attendance at the annual All Staff and Programmatic Retreats is an expectation of employment with Pathways Vermont, unless excused by the employee’s manager/HR. Retreats are held on workdays, during normal working hours, and are fully paid.

Coordinated Specialty Care Implementation Manager

General

• Be with residents: non-judgmental, non-directive approach of providing support and availability
• Engage in relationship building/rapport building with residents and provide service from a “choice” perspective as well as client centered, harm reduction, and strengths based approaches; including but not limited to social skills, wellness, assistance with any medications and housekeeping
• Attend regularly scheduled meetings as assigned
• One supervision meeting per week/ additionally as needed
• One team meeting per week
• One All-Staff meeting per month
• One Co-reflection per month
• Complete 12 hours of TCR (therapeutic community residence) training annually
• Maintain thorough understanding of Soteria policies and procedures, including emergency protocol
• Communicate to residents programmatic rules and expectations
• Collaborate with residents in the formulation and review of a comprehensive care plan to be updated on a regular basis, including but not limited to assistance in computing expenses and preparing budgets
• Maintain records, compile reports and complete other program documentation (including care notes, statistics, letters, petty cash receipts, etc.)
• Coordinate, facilitate and monitor referrals to community services and activities, and advocate for resident participation
• Regular household cleaning and maintenance
• Attendance at the annual All Staff and Programmatic Retreats is an expectation of employment with Pathways Vermont, unless excused by the employee’s manager/HR. Retreats are held on workdays, during normal working hours, and are fully paid.
• Other duties as assigned

Coordinated Specialty Care Implementation Manager

Resident Support Staff