Coordinated Specialty Care Implementation Manager

Pathways Vermont

Coordinated Specialty Care Implementation Manager managing the development of an implementation-ready program model. Pathways Vermont provides community-based mental health services and collaborative learning centered on lived experiences.

Posted 7/18/2026full-timeRemote • Vermont • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 - $70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in project management and program implementation, with a strong focus on stakeholder engagement, operational support development, and training curriculum design for Coordinated Specialty Care programs. Proficient in communication and collaboration with diverse community partners and service providers.

Highest-signal resume keywords

Project Management ExperienceProgram ImplementationStakeholder EngagementTraining Curriculum DevelopmentExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementProgram ImplementationDatabase ManagementMicrosoft Office SuiteElectronic Medical RecordsGoogle AppsOperational Support DevelopmentPolicies and Procedures DevelopmentImplementation PlanningRisk Monitoring

Soft Skills

Problem SolvingInterpersonal SkillsOrganizational SkillsCreativityFlexibility

Tools & Technologies

Microsoft Office SuiteGoogle AppsElectronic Medical Records

Industry Keywords

Coordinated Specialty CareStakeholder EngagementCommunity PartnershipsMental Health ChallengesMOU Agreements

About the role

Key responsibilities & impact

Coordinate the development of an implementation-ready program model for a Coordinated Specialty Care (CSC) program in Vermont in consultation with content experts, service providers, individuals who have experienced psychosis and their families, and other stakeholders as a first phase toward statewide implementation.
Coordinate the development of operational supports for program delivery, including program policies and procedures, incoming and outgoing referral processes, admission criteria, discharge protocols, job descriptions, and advisory board structures
Coordinate stakeholder engagement activities and support the implementation and development of a stakeholder engagement and advisory board plan
Recruit and convene stakeholders, including national content experts, individuals who have experienced psychosis and their families, and others as necessary for advisement and input into program implementation
Support engagement of community leaders and organizations to promote and support the implementation of a future CSC team
Engage community partners and establish necessary partnerships for program implementation including the exploration of MOUs or subrecipient agreements
Work with Pathways Vermont Training Institute, content experts, and existing national models to develop a comprehensive Coordinated Speciality Care Training Curriculum that incorporates best practice requirements
Prepare and deliver outreach and educational materials and engage referral partners
Participate in messaging that aligns with values and best practices and provides opportunities for community education and participation
Coordinate the development and successful execution of all contract deliverables including: Prepare an implementation plan report describing the proposed service delivery model, staffing structure, governance, recommended pilot site, referral pathways, and incorporation of stakeholder feedback into the final model
Prepare an implementation plan blueprint to the state that describes the operational approach for launching a single-site CSC pilot team
Prepare a Coordinated Specialty Care training plan and curriculum
Prepare a policies and procedures manual for Coordinated Specialty Care teams
In coordination with Pathways leadership, ensure the preparation and completion of a financing and billing recommendations report to the state
In coordination with Pathways leadership, deliver above materials to the state in full and on time
Develop and maintain project timelines and work plans
Track milestones, deliverables and contract requirements
Coordinate meetings, agendas, and follow ups
Monitor project risks and escalate issues to agency leadership
Coordinate project consultants, stakeholders, and subject matter experts
Coordinate internal communication related to CSC project
Other Duties as assigned
Attendance at the annual All Staff and Programmatic Retreats is an expectation of employment with Pathways Vermont, unless excused by the employee’s manager/HR. Retreats are held on workdays, during normal working hours, and are fully paid.

Requirements

What you’ll need

At least 3 years project management and/or program implementation experience
Background in administration, database management, computer programs (including Microsoft Office Suite, Google Apps, Electronic Medical Records, Internet browsers, etc.)
Must be able to work in a fast paced environment as well as possess strong problem solving skills, work ethic and computer proficiency
Must be able to work flexible hours
Driver’s license, registration, insurance and vehicle required
Out of state travel for the purposes of evaluating CSC programs may be occasionally required
Excellent verbal and written communication
Must be comfortable with rapid growth and thinking out of the box
Commitment to Pathways mission
Excellent interpersonal skills - the ability to network with area service providers, funders, and community stakeholders.
Excellent organizational skills including project management experience
Ability to speak to a large audience
Personal qualities of integrity, credibility, and commitment to the mission
Patience, creativity, flexibility, compassion, and sensitivity to persons with disabilities and other minority populations
Personal experience of mental health challenges including extreme state experiences will be considered an asset

Benefits

Comp & perks

Medical, dental and vision insurance
Long Term Disability/Life Insurance
Paid Time Off (accrual of 210 hours per year to start)
9 Paid Holidays Annually
403(b) Retirement Savings Plan
Employee Assistance Program
Longevity Recognition Rewards
Access to a wide variety of Pathways facilitated trainings including Intentional Peer Support