Manager, Endpoint Engineer
Pathlock
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇮🇳 India
Visit company websiteJob Level
SeniorLead
Tech Stack
MacOSPython
About the role
- Lead and mentor a team of 4 endpoint engineers, providing technical guidance and career development
- Oversee maintenance, patching, and compliance for 600+ Windows and macOS endpoints using NinjaOne
- Drive automation initiatives to reduce manual processes and minimize end-user contact time
- Ensure endpoints meet compliance requirements
- Develop and implement endpoint security policies and procedures
- Manage vendor relationships with endpoint management and security solution providers
- Respond to and troubleshoot complex endpoint issues, maintaining hands-on technical involvement
- Create and maintain documentation for endpoint standards and processes
- Collaborate with security and IT teams to implement endpoint protection strategies
- Monitor endpoint health metrics and implement improvements to enhance reliability
- Coordinate patch management cycles and ensure timely deployment across all devices
- Lead incident response efforts for endpoint-related security events
Requirements
- 2+ years of people management experience in IT or technical teams
- 5+ years of hands-on endpoint management experience
- Strong proficiency with NinjaOne or similar endpoint management platforms
- Experience managing both Windows and macOS environments at scale
- Demonstrated experience automating endpoint management tasks using PowerShell, Python, or similar
- Deep understanding of patch management, software deployment, and configuration management
- Experience maintaining compliance with security frameworks (SOC2, ISO27001, GDPR, CCPA)
- Strong troubleshooting skills with ability to resolve complex technical issues
- Excellent communication skills for vendor management and cross-functional collaboration
- Ability to work independently in a remote environment
- Must be able to read and speak fluently in English.
Benefits
- Must be available for occasional meetings across global time zones
- On-call rotation participation may be required for critical issues
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
endpoint managementautomationPowerShellPythonpatch managementsoftware deploymentconfiguration managementtroubleshootingendpoint security policiesdocumentation
Soft skills
people managementtechnical guidancecareer developmentcommunicationcollaborationindependent workvendor managementproblem-solvingleadershipcross-functional collaboration
Certifications
SOC2ISO27001GDPRCCPA