Passport

Business Operation Analyst, Operational Excellence – Automation

Passport

full-time

Posted on:

Location Type: Remote

Location: Canada

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About the role

  • Rethink & rework processes: Map workflows, identify bottlenecks and failure points, and redesign for simplicity, scalability, and clarity.
  • Architect smart solutions: Use low-code/no-code tools (and some vibe code) to help teams move faster and smarter. Make thoughtful calls on when to automate, redesign, or partner with more technical teams.
  • Own execution: Take a project from concept to completion—whether it’s rebuilding a manual workflow, unlocking a new key capability, or implementing a new internal tool.
  • Partner with business functions: Collaborate with designated stakeholders across the org (Finance, Commercial) to improve internal processes and external experiences.
  • Serve as a force-multiplier: Help our team (and company) do more, better through smarts, resourcefulness, and tooling.

Requirements

  • Bachelor’s degree or equivalent practical experience.
  • Clear, thoughtful communicator who collaborates well across teams.
  • Strong judgment and prioritization; able to zoom in on the finer details and zoom out to see the broader system.
  • Curious and resourceful; consistently asking, “How can we make this simpler, faster, or more reliable?”
  • Quick learner who can get up to speed quickly and execute with whatever tool gets the job done.
  • Organized and reliable – you take ownership and follow through.
  • Takes pride in making people's lives easier and systems meaningfully better.
Benefits
  • 1–2 years in business operations, systems, consulting, or a similar execution-focused role.
  • Exposure to automation, process improvement, or workflow design.
  • Some experience with low-code/no-code tools (like Parabola, n8n, Zapier, Make), and a desire to learn more.
  • Light experience with SQL, scripting, or dashboards (or willingness to learn + demonstrated ability to self-teach)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
process mappingworkflow redesignautomationlow-code toolsno-code toolsproject executioncapability implementation
Soft Skills
communicationcollaborationjudgmentprioritizationcuriosityresourcefulnessorganizationreliability
Certifications
Bachelor’s degree