Freight Operations Associate
Passport
full-time
Posted on:
Location Type: Remote
Location: Colombia
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About the role
- Actively monitor daily freight and first-mile operations to identify carrier, terminal, or handoff issues in real time
- Quickly investigate and triage delays, exceptions, and performance risks using internal systems and carrier tools
- Maintain accurate tracking data, dashboards, and operational reporting across multiple concurrent shipments
- Assess risk and escalate appropriately, ensuring the right teams are looped in at the right time
- Work directly with carriers and terminals to resolve pickup failures, missed handoffs, and in-transit exceptions
- Contribute to documentation, SOPs, and training materials as freight processes evolve
Requirements
- 3 Years experience in operations, logistics, freight, supply chain, or a related support role
- Strong problem-solving and investigative skills
- Clear and professional written and verbal communication
- Ability to manage multiple priorities in a fast-moving operational environment
- High attention to detail and strong sense of ownership
- Ability to think critically and make sound decisions in a fast-paced, high-volume operational environment with competing priorities
- Comfortable working in an environment where priorities shift and not every issue has a documented playbook
- Located in Mexico, Peru, or Colombia
Benefits
- Health insurance
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
operationslogisticsfreightsupply chainrisk assessmentdata trackingperformance monitoringoperational reportingproblem-solvinginvestigative skills
Soft Skills
communicationattention to detailownershipcritical thinkingdecision makingtime managementadaptabilityprioritizationcollaborationdocumentation