Develop and maintain strong relationships with key decision makers and stakeholders with PartsBase’s international market.
Work closely with key contacts within the customer’s organization to identify growth opportunities and expand the scope of services provided to customers, emphasizing a scaled program approach.
Create impactful customer connections through insights and education via demos and presentations.
Monitor customer satisfaction levels, proactively identify issues, and work to resolve them in a timely and efficient manner.
Develop and implement strategies to control client churn and maximize retention rates.
Requirements
Full proficiency in English and Spanish/Portuguese.
BA/BS degree or equivalent of 2 years working experience in sales & account management.
Excellent verbal and written communications skills.
Ability to be assertive and persuasive without being aggressive.
Strong problem-solving skills and the ability to think on your feet.
Strong organizational and multi-tasking abilities.
Persistence, resilience, and a results-driven mindset.
Active listening skills.
Ability to learn, reason and adapt quickly.
Quota carrying inside sales/business development experience is desirable.
Proficient in Microsoft Office Suite products.
Ability to work independently and as part of a collaborative team.