Parts Town

Customer Support

• Partner with an Elite customer base to assist with pricing, quote generation, parts identification, shipping, tracking, and returns
• Manage customer orders processed through various different channels
• Answer various inbound calls daily from an assigned account base of customers while delivering top notch customer service
• Manage customer relationships throughout the entire ordering process, handling inquiries relating to pricing, quote generation, part identification, availability, shipping, and returns
• Be part of an Elite group, upholding Parts Town’s high quality standards and exceeding customer expectations
• Maintain stellar communication and strong attention to detail

Customer Support Specialist

Financial Planning and Analysis

• Our Financial Analyst will pair up with our business unit and functional leaders to improve both top and bottom-line results. You’ll prepare and improve our financial reporting to highlight key takeaways and identify opportunities for process improvements, analyze the business, and understand the needs of our internal and external customers. The Financial Analyst will provide insights to support the implementation of projects to improve our operational efficiency. In this highly analytic, data driven role, you will always be thinking of creative ways to help business unit leaders drive success throughout their businesses. You will support the business with its monthly forecasting and annual budgeting processes. You will be the financial voice during meetings, and you will always be looking for ways to grow company-wide sales and profitability.