Park Place Technologies

Operations

• Receive, package, store, and ship products to all order specifications
• Properly rebin equipment to appropriate locations within the distribution centers
• Complete proper and efficient testing of all incoming gear by using testing platforms
• Tech logging all testing output into our ERP systems
• Interface with shipping, receiving, repair, order management, inventory, sales and sparing
• Answer phone or visitor messages and delivers to appropriate individual
• Accurately input information into ERP system (SAP and Oracle)
• Perform daily Cycle Counts on all areas of Distribution
• Maintains a safe, clean, and organized work space
• Compose and type routine correspondence and memoranda using Word processing software
• Perform other related duties as required
• Prioritize sales orders according to ship method
• Establish priorities, work independently and as part of a team, and proceed with objectives without supervision
• Coordinate day to day work
• Possess wide knowledge in multiple Operation Departments
• Ability to relate day-to-day work to business priorities
• Communicate sales order and/or purchase order discrepancies to Transaction Coordinators
• Reconcile inventory discrepancies as needed

Operations Specialist

Field Engineer

• Provides onsite technical customer support: Ensures timely, professional, and effective response to customer service needs to maintain a high level of customer satisfaction.
• Must be able to be scheduled for work on shifts occurring at any time of day.
• Provides effective problem analysis and identification remotely before arrival at customer site; determines needed parts and documentation to minimize down time and multiple trips
• Performs service in a cost effective manner.
• Displays professional attitude and courtesy while on site.
• Maintains effective communication with customer and our customer support center during repair process and any projected delay.
• Analyzes software and hardware error logs, utilizes diagnostic and troubleshooting techniques and operating system analysis to ensure timely and effective repair.
• Analyzes, diagnoses, troubleshoots and repairs hardware, storage area network and systems configuration and compatibility problems.
• Utilizes multiple tools for remote system connection to perform remote diagnosis, repair or configuration changes.
• Follows customer specific repair procedures.
• Assesses current and future customer needs based on usage of the system.
• Determines needed parts and quantities based on contracts in service area.
• Returns bad or excess parts in a timely manner.
• Manages accurate inventory count, daily and as required and performs bi-yearly physical count inventory.
• Accurately completes and timely returns audit forms, email replies, timesheets and expense reports.
• Attends and participates in regularly scheduled team meetings.
• Accounts for all activities correctly using Field Point time reporting utility.

Field Service Engineer

Full-stack Engineer

• Collaborate with BAs and end users to interpret requirements into a technical design.
• Develop software according to end user requirements and quality standards.
• Identify, document and implement programming patterns and set standards.
• Perform code reviews to enforce patterns and standards in our code base.
• Lead POCs, design sessions, and pair programming efforts.
• Mentor junior team members.
• Participate in project planning and/or provide accurate estimates on projects/tasks.
• Participate in Story Card Grooming and Sprint Planning as requested.
• Be available as needed to support production deployments.
• Possess strong organizational and process analysis skills.
• Effectively communicate both orally and in writing and manage multiple assignments and priorities.
• Actively teach best practices and new technologies.
• Hold teaching sessions at least once a year.
• Facilitate daily standups and lead sprint demos as needed.
• Assist managing the Azure DevOps task board as needed.
• Assist with onboarding and training new resources.
• Participate in interviews upon request.
• Support, troubleshoot and resolve production issues, including direct interactions with internal and/or external customers as needed.
• Demonstrate willingness to work on your craft and take initiative in learning new skills.
• Other duties as assigned.

Software Architect – Contractor, D365 F&O, SCM

Software Engineer

• Develop solutions according to requirements and quality standards
• Build D365 CE forms, screens, and views as well as workflows and reports
• Customize business logic with client-side scripting and plug-ins
• Develop integrations between D365 CE and other systems
• Participate in all phases of SDLC including design, development, testing, documentation, and support
• Collaborate with business analysts, product owners, project managers
• Lead POCs, design sessions, and pair programming efforts
• Mentor junior team members

Operations Specialist

Field Service Engineer

Software Architect – Contractor, D365 F&O, SCM

Microsoft Dynamics CE Developer – Contractor