Paramount

Product Operations Coordinator

Paramount

contract

Posted on:

Location Type: Office

Location: New York City • California • New York • United States

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Support Live Events across CBS.com and apps focusing on Sports events
  • Responsible for supporting operational workflows, accompanying documentation, and day-to-day content needs and updates related to live events on CBS Digital platforms (OTT/CTV, Web, and Mobile Apps) and properties
  • Ensure real-time operations and monitor the start and end of all live events
  • Working during all live events
  • Schedule is primarily weekends, holidays, and evenings
  • Scheduling and programming live events on platforms
  • Creating operational workflows and accompanying documentation for: Homepage marquees, Real-time publishing/unpublishing, Live event curation
  • Supporting Dynamic Ad Insertion operations
  • Creating Jira ticketing process for all necessary work
  • QA of live events across all platforms and locations
  • Escalating any issues outside of the purview of Operations to the appropriate channels
  • Triaging and resolving any operational issues
  • Additional duties as assigned

Requirements

  • Bachelor’s degree
  • 2+ years of experience in project, content management, product support in a digital consumer environment, or a closely related role
  • Strong QA skills with demonstrated ability to drive product decisions, prioritization, and trade-offs
  • Experience using CMS and DAM systems
  • Familiarity with live streaming events, and core user behaviors
  • Excellent written and verbal communication skills, with the ability to clearly convey requirements, and performance to technical and non-technical stakeholders
  • Strong problem-solving skills and attention to detail, particularly when working with live events
  • Ability to collaborate effectively in a fast-paced, cross-functional team environment and adapt to evolving priorities and market dynamics.
Benefits
  • Global Inclusion Internships
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
QA skillscontent managementproject supportdynamic ad insertionlive event curationoperational workflowsreal-time publishingtroubleshootingticketing process
Soft Skills
problem-solvingattention to detailcommunication skillscollaborationadaptability
Certifications
Bachelor’s degree