Solutions Engineer
PandaDoc
CloudPandas
Job Level
JuniorMid-Level
Tech Stack
CloudPandas
About the role
- Member of the revenue team bridging sales and technology as a trusted technical advisor
- Be an expert on the PandaDoc platform, APIs, CPQ, and integrations
- Translate customers' business and technical needs into PandaDoc demos and solutions
- Deliver technical reviews and custom demonstrations to prospects via calls and video meetings
- Understand and map complex customer business-process issues and deliver high-ROI solutions
- Answer technical and business questions to instill trust in the platform
- Collaborate with customers and internal teams including Product Management, Engineering, and Product Marketing
- Establish confidence via product expertise, workflow outlines, product roadmap discussions, and business process diagrams
Requirements
- Computer Science or related Bachelor's Degree
- 2+ years experience in SaaS solutions, concepts, and business models
- Strong presentation skills and customer-facing acumen
- Experience building and leading bespoke technical demos
- Advanced familiarity with system integration methods such as web services, SDKs, & REST APIs
- Experience with Salesforce, Dynamics, Hubspot, and other CRM solutions
- Experience working with Sales, Customer Success, Customer Support, or Development teams
- High degree of business empathy
- High degree of self-awareness
- Self starter with technical integration skills
- Team player with strong communication skills
