Senior Cloud SDET
CrowdStrike
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Job Level
Senior
Tech Stack
AWSCyber SecurityLinuxSQL
About the role
- Reporting directly to the VP of Technical Sales and Services, the Senior Sales Engineer will partner with the EMEA sales and partner teams in a pre-sales role to develop and position solutions for Panaseer's prospects and customers across the region.
- The Sales Engineering function at Panaseer is the primary technical function within the Sales organization, providing pre-sales support to the Account Executives and directly contributing to Panaseer's revenue objectives. As the "trusted technical advisors" in the sales process, Panaseer Sales Engineers help confirm Panaseer can solve customer pain by leading technical activities (demo's, POC's, workshops, webinars etc.), overcoming technical objections, and mapping Panaseer capabilities to customer pain points which provide the prospect with the proof they need to make a purchasing decision. They will be responsible for securing the technical commitment of the prospect, mitigating environmental and systems risk, and evangelizing the Panaseer platform.
- The Senior Sales Engineer will own objectives related to our ability to deliver compelling, highly technical customer engagements in the field. They will thrive in a culture of accountability, leading cross functional collaboration to deliver on customer commitments, ensuring this results in successful customer outcomes and a positive customer experience.
- Responsibilities
- Provides world class technical support for closing new and expansion business to enterprise customers within our ICP.
- Owns the technical Customer relationship in pre-sales and regarded as a trusted technical advisor to senior stakeholders (e.g. CISOs).
- Responsible for managing, implementing and delivering successful technical wins in the Panaseer Proof step.
- Demonstrates autonomous Sales Engineering leadership in region, contributing to improving Panaseer’s demo and proof capabilities, process and delivery.
- As a customer facing product SME for Panaseer, collaborates and provides product feedback on features and friction to Panaseer’s product and engineering teams.
- Focuses on all assigned opportunities and understands how to work with sales account executives to strategize on closing deals.
- Prepares and delivers relevant use case driven demonstrations of Panaseer solutions aligning to Prospect pain.
- Problem solving that gets to the root cause of issues, with the added ability of quickly diagnosing and developing practical and strategic solutions
- Upon deal closure, work with customer success and delivery teams to provide a seamless transition into post-sales.
- Deliver technical on-boarding for Panaseer’s Partners.
- Lead RFP/RFI/RFQ (RFX) responses, engaging other company resources to help as needed, and ensuring that the RFX is completed on time.
- Attend relevant events, where you will engage with prospects and provide demo’s.
- Occasional travel to internal meetings, clients, partners and events.
- Within your first 3 months
- You will be able to confidently demonstrate the Panaseer solution and discuss it with Prospects, helping to define Proof success criteria
- You will be involved in Partner discussions and helping to build a Partner onboarding process
- You will partner with an Account Executive and navigate the complex sales cycle with a Prospect through to close
- You will learn the Panaseer solution and the different components that make the solution run
Requirements
- Who you are
- A Sales Engineer with 5+ years’ experience with a cyber software product in a start-up company.
- A passionate technologist who enjoys solving technical problems in high stress situations with little direction.
- An active listener who prioritizes understanding customer pain by using thoughtful questions during customer interactions.
- An articulate storyteller who can translate a complex solution into business value, using clear jargon-free relevant language.
- A confident communicator who can earn the trust of prospects by leading conversations with authority, clarity, and conviction.
- An aspiring self-motivated leader who steps out of their remit with little direction to find problems and improve efficiencies, process, and collaboration across the team and organization.
- A broad security professional with a specific understanding of security and compliance vendors and tooling.
- Has a bachelor’s degree in Computer Science or experience as a software developer.
- Required skills
- Excellent presentation skills as well as the ability to create and present high-quality product demonstrations to both technical and executive audiences.
- SQL, AWS, Linux, YAML/JSON, GitHub, IDE, Data Science. Experience as a developer is an advantage.
- Solid content creation skills for both internal and customer facing audiences.
- A good understanding of solution sales methodologies, i.e. MEDDPICC
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