Professional Services Program Manager
Palo Alto Networks
full-time
Posted on:
Location Type: Remote
Location: United Kingdom
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About the role
- Determine project partners and team structure/organization partners will include technical and business resources
- In conjunction with project partners, help ensure the definition of project scope, requirements, and deliverables
- Develop project timeline and landmarks using appropriate tools and techniques
- Build and execute project work plans and revise as appropriate to meet changing needs and requirements
- Identify resources needed and assign individual responsibilities and tasks
- Run day-to-day operational aspects of a project and scope
- Work on services operational projects that target new services IP delivery, partner communications, scheduling, etc.
- Review deliverables prepared by team before passing to client
- Effectively apply Palo Alto Networks Project Management methodology and implement project standards
- Minimize our exposure and risk on all projects
- Ensure project documents are complete, current, and stored appropriately
- Track and report team hours and expenses on a weekly basis
- Provide Executive Dashboards on overall project/program status
- Mentor project managers and project coordinators
Requirements
- BS in Computer Science, MIS, Business, or equivalent education/training/experience or equivalent military experience required
- 8+ years of related work experience or leading complex projects desired
- Analyze project profitability, revenue, margins, bill rates, and utilization
- Strong proficiency with project management software, such as Microsoft Project and SmartSheets
- Good presentation skills including written, oral, presentation
- Good organizational skills including tool utilization (spreadsheets, project management tools, mind maps), information collection, attention to detail, and prioritization
- Strong interpersonal skills including appreciation and the ability to elicit collaboration from a wide variety of sources, including upper management, clients, and other departments
- Flexible to shifting priorities, demands, and timelines; able to promptly and expertly react to project adjustments and alterations
- Experience managing large scale (Global) deployments with multiple projects, teams and resources
- Project Management Institute PMP(r) certification or equivalent a plus
- Experience with Google’s G Suite (Drive, Docs, Sheets, and Slides) is a plus
Benefits
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementproject scope definitionproject timeline developmentresource allocationprofitability analysisrevenue analysismargin analysisbill rate analysisutilization analysislarge scale deployment management
Soft Skills
presentation skillsorganizational skillsattention to detailprioritizationinterpersonal skillscollaborationflexibilityadaptabilitymentoringcommunication
Certifications
PMP certification