Palm Ventures

Implementation Specialist

• Lead end-to-end implementation of StartupOS solutions for customers
• Serve as the primary point of contact post-sale
• Guide customers through onboarding, rollout, and adoption
• Manage implementation timelines, deliverables, and program execution
• Translate customer workflows and pain points into tailored AI-enabled solutions
• Deliver measurable value throughout the engagement lifecycle
• Partner closely with sales, product, and technical teams
• Provide structured feedback to influence product roadmap and implementation strategy
• Help develop repeatable implementation frameworks and best practices
• Identify expansion opportunities based on customer outcomes and evolving needs

Strategic Implementation Consultant

Account Executive

• Build and manage relationships with venture capital firms, family offices, and adjacent investor organizations
• Generate and progress early-stage pipeline opportunities
• Lead customer conversations from first meeting through close
• Help shape StartupOS’ early GTM motion, messaging, and sales process
• Translate customer pain points into tailored AI workflow solutions
• Partner closely with leadership, product, and technical teams
• Provide direct market feedback to influence product strategy and roadmap
• Operate effectively in a fast-moving, highly iterative startup environment
• Help establish repeatable patterns for future sales hires and GTM scale

Strategic Implementation Consultant

Account Executive – Team Founding Member