PALISADE PEST CONTROL

Inside Sales

• Handle inbound calls promptly and professionally, providing accurate information about our pest control services.
• Assess customer needs, explain the benefits of our services, and guide customers towards the best pest control solutions.
• Make follow-up calls to prospective customers who have shown interest in our services.
• Establish trust and rapport with customers to build long-term relationships.
• Set up service appointments and enter customer information into scheduling system and lead software.
• Stay informed about pest control products, services, and industry best practices.
• Meet or exceed daily, weekly, and monthly sales goals while maintaining quality customer service.
• Work closely with sales, customer service, and field technician teams to ensure a seamless customer experience.

Inside Sales – Termite and Pest

• Handle Inbound Calls: Respond to incoming calls promptly and professionally, providing accurate information about our pest control services.
• Convert Leads to Sales: Assess customer needs, explain the benefits of our services, and guide customers towards the best pest control solutions.
• Follow Up on Sales Leads: Make follow-up calls to prospective customers who have shown interest in our services, ensuring a high conversion rate.
• Build Customer Relationships: Establish trust and rapport with customers, maintaining a positive and helpful attitude to build long-term relationships.
• Schedule Appointments: Set up service appointments and accurately enter customer information into our scheduling system and lead software.
• Maintain Product Knowledge: Stay informed about our pest control products, services, and industry best practices to answer customer questions confidently.
• Achieve Sales Targets: Meet or exceed daily, weekly, and monthly sales goals while maintaining quality customer service.
• Collaborate with Team Members: Work closely with our sales, customer service, and field technician teams to ensure a seamless customer experience.