Palette Media

Accounts Payable

• Own the full-cycle accounts payable process, including invoice intake, coding, approvals, payment processing, vendor maintenance, and reconciliations.
• Ensure invoices are processed accurately and timely in accordance with company policies and approval workflows.
• Manage vendor payments via ACH, wire transfers, checks, and other approved payment methods.
• Monitor AP aging and proactively manage upcoming payment obligations, payment terms, and vendor communications.
• Reconcile vendor statements, investigate discrepancies, and resolve issues with both vendors and internal stakeholders.
• Maintain accurate vendor records, including W-9s, payment details, contracts, tax documentation, and supporting files.
• Serve as the primary point of contact for AP-related inquiries from vendors, employees, and finance leadership.
• Support month-end and year-end close activities through AP accruals, reconciliations, aging reviews, and expense reporting.
• Prepare schedules and supporting documentation required for financial reporting and close processes.
• Assist with 1099 preparation and other compliance-related reporting requirements.
• Support audits by preparing AP schedules, reconciliations, and requested documentation.
• Maintain accurate records that improve close readiness and reporting reliability.
• Identify opportunities to improve AP workflows through automation, system enhancements, and process optimization.
• Create, maintain, and improve AP documentation, including SOPs, process maps, approval workflows, payment procedures, close checklists, and escalation paths.
• Build scalable processes that reduce manual effort while improving accuracy and visibility.
• Maintain strong internal controls surrounding vendor setup, invoice approvals, payment processing, and recordkeeping.
• Ensure compliance with company policies and documentation requirements.
• Build strong vendor relationships through clear communication, professionalism, and proactive issue resolution.

Accounts Payable Manager

Client Services Representative

• Client Leadership + Strategic Advisory
• Account Management: As the main point of contact for clients, you are responsible for the overall success and strategic management of client accounts.
• Strategy: Serve as a senior strategic advisor to clients, building trusted relationships with executive stakeholders and guiding long-term partnership growth. Lead high-stakes client communications, issue management, and strategic decision-making.
• Performance: Oversee campaign performance analysis and provide strategic recommendations based on data, reporting, and audience insights. Ensure campaigns deliver measurable impact aligned with client KPIs and business objectives.
• Client Deliverables: Oversee the development of client deliverables, including memos, presentations, creator briefs, and campaign messaging, while providing guidance and editorial oversight to junior team members.
• Business Operations: Oversee client budgets, contracting, and invoicing to ensure operational accuracy and alignment with client scope and budget parameters.
• Cross-Functional Leadership
• Cross-Department Coordination: Partner cross-functionally with teams across strategy, business development, talent management, production, distribution, and measurement to deliver integrated campaigns.
• Processes: Improve internal systems, workflows, and operational processes to support scalable growth.
• Internal Leadership: As a member of senior leadership, help shape team culture, operational processes, and the continued growth of Palette.
• Business Development + Industry Leadership
• New Business: Support agency growth through participation in pitches, proposals, and strategic business development initiatives.
• Upsell Opportunities: Identify opportunities to expand existing client relationships and drive long-term account growth.
• External Events: Represent Palette externally through thought leadership, speaking engagements, industry events, and relationship-building.
• Thought Leadership: Contribute to Palette’s perspective on the evolving creator economy, digital culture, and internet influence.

Accounts Payable Manager

Director of Client Services – Corporate Affairs, Politics