Salary
💰 $95,000 - $120,000 per year
About the role
- Provide mental health resources and therapeutic interventions for individuals living with Serious Mental Illness, Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs
- Work in a team-based model with a lead care manager, community health worker, registered nurse care manager, and nurse practitioner to contribute expertise towards improving individual quality of life
- Primarily work with and support enrolled individuals who struggle with severe mental illness or substance use disorders
- Use evidence-based approaches to provide short-term interventions and behavioral activation strategies
- Provide intermediary interventions as a bridge to community supports and referrals
- Provide brief crisis intervention techniques and warm hand-offs to local crisis resources as needed
- Assist with linkage to ongoing behavioral health treatment upon individual’s completion of participation in ECM
- Support ECM team’s caseload to identify and address barriers to care
- Educate individuals on behavioral health conditions to improve health literacy
- Work with individuals to identify health/wellness goals and incorporate goals into a shared care plan
- Collaborate on care issues with Enhanced Care Management team by participating in systematic case reviews
- Facilitate and ensure recommendations are communicated across health care team
- Track and manage caseloads using electronic medical records
- Consult with ECM team about clinical concerns or questions, provide educational training on behavioral health conditions and treatment
- Majority of duties (~90%) performed from home with 1-2 on-site community visits per month
Requirements
- LCSW, LMFT, or LPCC license issued by the state of California
- Bilingual English/Spanish
- Strong understanding of cultural fluency
- Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder
- Strong technical skills and comfort with technology innovation, past experience with CRM databases, Google suite, email, and video conferencing
- You are physically located in or near San Diego, California
- Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner location
- Virtual Ops requires a quiet, HIPAA compliant and internet connected space
- Must pass pre-employment background check including criminal history, reference checks, and driving records if a role requires vehicle use
- Participation in E-Verify (employment eligibility verification)