Own and grow a defined set of enterprise accounts by driving upsell, cross-sell, and expansion opportunities.
Build and maintain trusted executive relationships through regular in-person engagement and consultative selling.
Develop and execute strategic account plans to identify growth areas, expansion pathways, and competitive positioning.
Drive adoption of PagerDuty’s Operations Cloud by articulating clear business value and ROI.
Execute complex, multi-product sales motions and partner with Solution Consultants for technical validation and proof-of-concept activities.
Maintain accurate forecasts and a disciplined pipeline in Salesforce using the MEDDICC framework.
Collaborate with Customer Success, Product Management, and Renewals teams to ensure customer satisfaction and long-term retention.

Requirements

8+ years of experience in enterprise B2B sales, account management, or expansion roles within SaaS or cloud software.
Proven success managing a quota in complex, long-cycle enterprise sales.
Demonstrated experience selling to and influencing C-level executives.
Proficiency with Salesforce (SFDC) for pipeline management and forecasting.
Bachelor’s degree or equivalent experience.

Benefits

Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity*
ESPP (Employee Stock Purchase Program)*
Retirement or pension plan*
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
Paid volunteer time off: 20 hours per year
Company-wide hack weeks
Mental wellness programs

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

B2B salesaccount managementquota managementconsultative sellingstrategic account planningsales forecastingpipeline managementMEDDICC frameworkproof-of-concept activitiesSaaS

Soft Skills

relationship buildingexecutive engagementcollaborationcustomer satisfactionconsultative approachinfluencing skillscommunicationstrategic thinkingproblem-solvingnegotiation