Play a pivotal role in enhancing our software delivery pipelines, ensuring system reliability, and improving overall service quality.
Lead a team of DevOps engineers and work collaboratively with cross-functional teams to drive the adoption of DevOps practices.
Optimize development workflows, and ensure the reliability and scalability of software applications in a dynamic and fast-paced environment.
Define and implement the DevSecOps strategy, best practices, and standards for the organization.
Design and implement robust CI/CD pipelines to automate software deployment, testing, and monitoring.
Manage infrastructure as code using tools like Terraform or Ansible to ensure scalability, reliability, and consistency of infrastructure components.
Implement monitoring and alerting solutions to proactively identify and resolve performance issues, security vulnerabilities, and system outages.
Collaborate with security teams to enforce security best practices and ensure compliance with industry regulations and standards.
Implement and maintain ITIL best practices to improve service delivery, incident management, problem resolution, change management, and configuration management processes.
Foster collaboration between development, operations and enterprise teams, promoting a culture of shared responsibility and continuous improvement.
Diagnose and resolve issues in lower environments as well as production issues, implementing incident response procedures, and contributing to root cause analysis.
Maintain clear and comprehensive documentation of DevOps processes, standards, and procedures.
Continuously evaluate and improve service delivery, identifying areas for optimization and efficiency gains.
Manage relationships with DevOps-related vendors and third-party service providers.

Requirements

Bachelor's degree in Science , Technology, Engineering or Mathematics (STEM) and a minimum of 8+ years of experience in a DevOps Engineering role
Experience with Mulesoft is key
Experience with automated software build, test, and deployment
Experience with agile ( e.g. SAFe Agile) and DevOps concepts & methodologies
Experience with AI/ MLOps infrastructure enablement
Strong Expertise with networking, port & server configurations, AWS tagging, and scaling
Service Management experience ( i.e. Incident, Release )
Strong expertise in CI/CD pipelines, automation, Terraform, Python, and IaC
Strong expertise in AWS environments
Proficiency with DevOps tools ( e.g. Docker, Kubernetes, Jenkins, Git, and Ansible)
Advanced knowledge of ADO, JIRA, and a CI/CD framework
Excellent problem-solving and troubleshooting skills
Experience with cloud platforms (e.g., AWS, Azure, GCP)
Experience with monitoring/observability platforms ( e.g. Grafana, Splunk)
Serve as an escalation point for tier 1 & 2 for complex support issues
Works independently, receives minimal guidance
Acts as a resource for colleagues with less experience.

Benefits

Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs.
Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents.
Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off.
Paid Parental Leave as well as an Adoption Assistance Program.
Competitive 401k savings plan with company match and an additional contribution regardless of participation.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

DevOpsDevSecOpsCI/CDInfrastructure as CodeAutomationMLOpsNetworkingPythonTerraformAWS

Soft Skills

problem-solvingtroubleshootingcollaborationleadershipcommunicationindependencementorshipcontinuous improvementservice managementincident management