Develop and execute a strategic roadmap for cloud platform engineering, aligning with business and IT objectives.
Lead a team of cloud platform engineering professionals, fostering a culture of excellence, collaboration, and continuous improvement.
Oversee capacity planning, ensuring scalability and optimal resource utilization.
Implement and maintain industry best practices for security, compliance, FinOps, and operational efficiency.
Ensure highly responsive and detailed observability capabilities are in place across all cloud platforms.
Collaborate with business and technology leadership to gather requirements and ensure the cloud platform meets the needs of our stakeholders and developer teams
Ensure the highest levels of uptime and reliability by developing and enforcing proactive maintenance strategies.
Manage vendor relationships, negotiate contracts, and oversee third-party services for facility management and hardware procurement.
Tie platform KPIs to business value and generate quarterly business reports.
Develop and run a comprehensive service line in a global setting to run cloud workloads, backed by a service catalog and set of KPIs and KRIs to measure, track, report, and improve the service line and system performance
Develop and execute an overall cloud computing platform strategy with the right mix of on-premises infrastructure, public cloud, and hybrid cloud.
Formalize disaster recovery and business continuity with automated tests to validate failover plans
Develop and enforce disaster recovery and business continuity plans to mitigate risks.
Monitor industry trends and emerging technologies to maintain a competitive edge.
Collaborate with executive leadership and stakeholders to align data center strategies with broader IT and business goals.
Provides leadership to managers and professional staff. Develops departmental plans, including business, production and/or organizational priorities.
Manage and oversee staff and technology platform operations across a global footprint including US, UK, and APAC regions.

Requirements

10+ years of experience in cloud platform management at scale, IT infrastructure, or related fields.
4-year degree or equivalent experience
Ability to generate highly polished proposals, presentations, and other communications content that speaks to all levels of technical, business, and financial leaders.
Proven track record of leading large-scale, global cloud platforms.
Strong understanding of networking, server infrastructure, cloud technologies, and hybrid environments.
Deep understanding of Zero Trust and modern IAM patterns (workload identities, JIT access, PAM in cloud)
Demonstrable expertise in GenAI capabilities, security risks, and governance controls for GenAI.
Deep knowledge of compliance and security frameworks such as ISO 27001, SOC 2, HIPAA, and GDPR.
Strong understanding of CI/CD practices and pipeline orchestration.
A demonstrated ability to build high-performance teams and mentor future leaders.
Budgeting and financial management experience, including cost optimization strategies.
Hands-on experience with disaster recovery planning, incident management, and operational risk mitigation.
Familiarity with automation, monitoring, and management tools for optimizing data center performance.
Experience working in regulated industries or high-availability environments (e.g., finance, healthcare, etc.).
Strong communication and leadership skills, with the ability to engage both technical teams and executive stakeholders.

Benefits

Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs.
Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
Paid Parental Leave as well as an Adoption Assistance Program
Competitive 401k savings plan with company match and an additional contribution regardless of participation

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

cloud platform managementIT infrastructurenetworkingserver infrastructurecloud technologieshybrid environmentsZero TrustIAM patternsCI/CD practicesdisaster recovery planning

Soft skills

leadershipteam buildingmentoringcommunicationcollaborationstrategic planningfinancial managementproposal generationpresentation skillsstakeholder engagement

Certifications

ISO 27001SOC 2HIPAAGDPR