Pacific Gas and Electric Company

Compliance

• Organizing Stakeholder Meetings: Arranging and leading kick-off meetings with internal stakeholders and subject matter experts to ensure everyone understands the audit’s goals, timelines, and what information is needed
• Coordinating Data Requests: Breaking down pre-audit data requirements, assigning questions to the right business units, and overseeing the collection of responses and supporting documents
• Quality Control: Reviewing all submitted data to make sure it is complete, accurate, and confidential information remains protected
• Facilitating Audit Walkthroughs: Planning and leading on-site reviews with external regulators and internal teams, documenting observations and ensuring audit requirements are addressed during the walkthrough
• Managing Additional Data Requests: Handling new or follow-up data requests that arise during or after field audits, assigning them for response, and checking that replies are complete and confidential
• Responding to Audit Findings: Reviewing the final audit report, identifying and quantifying any violations, and working with other departments to develop responses and improvement plans.

Compliance & Risk Consultant

Software Engineer

• Design and develop innovative grid solutions to achieve a climate resilient grid.
• Provides clear directions to teams and other departments in the areas of grid modernization, including DER integration, forecasting, capacity planning, grid sectionalizing, and Integrated Grid and investment planning to improve grid resiliency.
• Solve unique and complex problems, anticipating issues and developing innovative solutions, example, create tools that help identify abnormal operating conditions and provide feedback to drive the system to its optimal and designed planned configuration.
• Support reliability command center and various analysis, assignments and data requests.
• Supervises staff to accomplish results through effective recruitment and selection, training and development, performance management, rewards and recognition.
• Establish relationships with key external stakeholders (e.g., industry and regulatory).

Supervisor, Grid Reliability & Resiliency Engineering

Engineer

• Support the reliability command center with various analysis, assignments and data requests.
• Assist customers in assessing the viability of distributed technology and/or resource interconnection projects
• Collaborate with other utilities, manufacturers, engineering IT, and standards departments on advancing new distributed energy resources applications, such as smart inverters, and reducing interconnection costs
• Understand the various data streams that are needed to model grid impacts
• Explore, innovate, and demonstrate technologies that facilitate easier grid integration
• Identify conditions when DER may provide more benefits to the customers and the grid
• Assist in assessments of potential distributed energy resources risks at higher penetration levels
• Assist in material prep and/or presenting for technical experts/leadership in internal/external working groups and meetings.
• Contribute to the development of data science strategies aligned with department and system performance goals

Senior Grid Reliability, Resiliency Engineer

Learning and Development

• Conduct needs analysis, review existing learning options, and facilitate discussions to recommend cost-effective learning and performance support solutions that meet business requirements, support change objectives, and align with industry best practices.
• Work across lines of business to complete cross functional, complex, high priority learning solutions.
• Lead and oversee the design and development of eLearning, instructor-led training, and performance support for technical, compliance, and system solutions in collaboration with subject matter experts and other Academy team members.
• Manage the assignment and quality of design work to ensure that the learning solution is on time, on target and on budget.
• Establish and hold others accountable to quality standards.
• Monitor and report out on learning effectiveness and implement changes as needed.
• Provide coaching and support to other designers.
• Provide project management, including, but not limited to, defining the project scope, estimating and managing timeline, budget, and resources, and providing project updates.

Senior Instructional Designer

Business Analyst

• Conducts research, data analysis, budgeting, forecasting and reporting in support of business decision making, strategy and operations.
• Participates in business process improvement, quality control and other initiatives.
• Develops, manages and coordinates performance and quality assessment, business process re-engineering, change management, communication and training.
• Performs analysis on moderately complex data models selecting from various reports and data options.
• Determines data needs, collects data, selects from different analytical techniques to achieve desired data outcomes.
• Understands business needs, develops new reports and performs custom/ad-hoc reporting working independently.
• Presents findings to various audiences.
• Performs basic research internally and externally.
• Communicates with peers inside and outside the department exchanging ideas or gathering information.
• Participates on project teams.

• Support the development and coordination of the basecase creation process, including schedule and deliverables.
• Support the coordination and review of data from internal and external stakeholders to ensure accurate basecases.
• Review area and system load data to support the development of load forecast.
• Support the development of basecase assumptions and transmission system steady-state and dynamic models.
• Develop PG&E area and WECC system basecases as required by transmission planning studies.
• Provide support for generator testing and model development.
• Develop tools and processes to support transmission planning and project implementation functions.
• Perform transmission planning studies related to compliance, annual transmission system assessment, all phases of load or generation interconnection, reliability, inter and intra-regional studies, or any other studies to support obligations to internal PG&E departments and external entities.
• Coordinate engineering requirements for generation, load interconnection, capacity, reliability, economic, and policy projects.
• Analyze reliability indices such as SAIDI, SAIFI and other indicators to propose reliability improvement projects.
• Support development of Annual Transmission Planning Assessment and Expansion Plan.
• Develop and submit new project proposals through the CAISO’s Request Window in order to obtain approval.
• Prepare presentations, reports or other materials essential for communication of work to internal and/or external stakeholders.
• Effectively present technical material to stakeholders as required.
• Represent PG&E transmission planning at internal and external meetings and provide technical guidance on transmission planning issues under supervision.
• Provide responsive input and support to other departments on transmission matters.
• Participate in project implementation activities to ensure timely implementation of projects and system asset strategies.
• Prepare project approval documents for management approval.
• Perform analysis to support project need and recommendation.
• Manage and track implementation of projects and provide updates as required.
• Participate in establishing project implementation scope, schedule, and budget.
• Interface and work with external regulatory agencies under supervision.
• Support in preparation of filings with regulatory agencies on transmission projects as necessary.
• Support PG&E’s regulatory filings to various regulatory and data requests including FERC’s Transmission Owner (TO) rate case and CPUC’s General Rate Case (GRC).

Associate Transmission Planning Engineer

Operations

• Develop/refine the process to identify external regulatory requirements, benchmark internally and externally, validate process controls, and summarize findings.
• Develop controls or metrics to assist in monitoring and evaluating the success of compliance controls.
• Investigate process controls of medium to high risk to PG&E, may include working with PG&Es Legal team.
• Prepare and present summary of findings and risk to PG&E to senior and executive leaders.
• Develop strategy and action plans, working with Directors and Officers.
• Coach stakeholders to develop appropriate corrective action plans that contain effective solutions to prevent recurrence.
• Review failure data and make recommendations to improve process performance, applying broad company and industry knowledge.
• Coaches and provides direction to less experienced team members.
• Works effectively in a matrixed organization, working with directors and managers across organizations to provide expert opinion and influence decisions.
• Effectively maneuver through complex organizational situations without disruption, routinely resolving escalations to Director-level, Vice President-level and above.
• May develop/refine process to determine and prioritize processes to evaluate regulatory controls.

Principal Quality Operations Specialist

Business Operations

• Support department and/or line of business system needs
• Identify and implement process and system improvements
• Manage communications
• Coordinate and deliver trainings for essential business procedures/processes
• Drive development of new resources and tools
• Develop internal work procedures and initiate process improvements
• Research and data analysis; compile and prepare reports for upper management
• Provide direction and coaching to other team members

Business Operations Specialist

• Support the development and coordination of the basecase creation process, including schedule and deliverables.
• Support the coordination and review of data from internal and external stakeholders to ensure accurate basecases.
• Review area and system load data to support the development of load forecast.
• Support the development of basecase assumptions and transmission system steady-state and dynamic models.
• Develop PG&E area and WECC system basecases as required by transmission planning studies.
• Provide support for generator testing and model development.
• Develop tools and processes to support transmission planning and project implementation functions.
• Perform transmission planning studies related to compliance, annual transmission system assessment, all phases of load or generation interconnection, reliability, inter and intra-regional studies, or any other studies to support obligations to internal PG&E departments and external entities.
• Coordinate engineering requirements for generation, load interconnection, capacity, reliability, economic, and policy projects.
• Analyze reliability indices such as SAIDI, SAIFI and other indicators to propose reliability improvement projects.
• Support development of Annual Transmission Planning Assessment and Expansion Plan.
• Develop and submit new project proposals through the CAISO’s Request Window in order to obtain approval.
• Prepare presentations, reports or other materials essential for communication of work to internal and/or external stakeholders.
• Effectively present technical material to stakeholders as required.
• Actively participate in initiatives, studies or industry forums that could impact the PG&E transmission system and support the inclusion of PG&E’s interests.
• Represent PG&E transmission planning at internal and external meetings and provide technical guidance on transmission planning issues.

• Conducts research, data analysis, budgeting, forecasting and reporting in support of business decision making, strategy and operations
• Participates in business process improvement, quality control and other initiatives
• Develops, manages and coordinates performance and quality assessment, business process re-engineering, change management, communication and training
• Performs analysis on moderately complex data models selecting from various reports and data options
• Determines data needs, collects data, selects from different analytical techniques to achieve desired data outcomes
• Understands business needs, develops new reports and performs custom/ad-hoc reporting working independently
• Presents findings to various audiences
• Performs basic research internally and externally
• Communicates with peers inside and outside the department exchanging ideas or gathering information
• Participates on project teams
• May develop and maintain Power BI or Tableau dashboards and/or serve as administrator of SharePoint sites
• Travel within the service territory up to 20% of the time

• Conducts research, data analysis, budgeting, forecasting and reporting in support of business decision making, strategy and operations.
• Participates in business process improvement, quality control and other initiatives.
• Develops, manages and coordinates performance and quality assessment, business process re-engineering, change management, communication and training.

QA Engineer

• Trains/mentors department members for ASQ certification and recertification and contributes to the preparation and implementation of department training.
• Leads and mentors others in cause analysis and identifies linkages to business objectives.
• Develops or modifies quality assurance audit procedures and methodology.
• Benchmarks audit effectiveness and corrective action follow-up, identifying best practices and sharing lessons learned.
• Develops written reports for upper management summarizing audit findings, observations, and trends.
• Leads/coordinates department special projects.
• Reviews for accuracy the information or reports to be submitted to regulatory agencies.
• Champions quality assurance issues with the regulatory agencies, may act as contact for quality assurance issues with regulatory agencies.
• Provides Subject Matter Expertise of all oversight/audit functions.
• Measures compliance with field methods, procedures, processes and standards by conducting oversight activities/audits of completed work and/or business processes, ensuring adherence to and accountability for established work methods, procedures and processes through performing QA and QC audits.
• Takes a lead role in working with the business process owners to develop oversight/audit plan, including information and data gathering, interview schedule, site visit schedule, associated logistics, and other audit related activities.
• Recommends process improvements as needed to meet department and/or company objectives.
• Promotes performance improvement throughout the organization.
• Maintains awareness of the business context and company profitability and efficiencies.

Quality Assurance Auditor

• Support department and/or line of business system needs
• Identify and implement process and system improvements
• Manage communications, coordinate and deliver trainings for essential business procedures/processes
• Drive development of new resources and tools
• Develop internal work procedures and initiate process improvements
• Assist Management with the leadership of key department initiatives

Data Analyst

• Lead studies to evaluate performance of PG&E’s demand-side management programs and customer experience; manage external consultants to execute the studies
• Provide analytical support and recommendations for energy policy
• Perform statistical analyses of utility customer data to inform program design and/or operations, including supporting the development of PG&E’s energy program enrollment forecast
• Communicate measurement and evaluation findings to internal and external stakeholders to support regulatory proceedings
• Interface with internal and external stakeholders to understand business and regulatory needs, define the corresponding measurement and evaluation deliverables to meet these needs, and support the integration of research findings into program design and operations
• Run cost effectiveness calculation for PG&E’s demand response programs

Compliance & Risk Consultant

Supervisor, Grid Reliability & Resiliency Engineering

Senior Grid Reliability, Resiliency Engineer

Senior Instructional Designer

Business Analyst

Associate Transmission Planning Engineer

Principal Quality Operations Specialist

Business Operations Specialist

Associate Transmission Planning Engineer

Business Analyst

Business Analyst

Quality Assurance Auditor

Business Operations Specialist

Business Analyst

Senior Quantitative Analyst