
Quality Assurance Auditor
Pacific Gas and Electric Company
full-time
Posted on:
Location Type: Hybrid
Location: San Ramon • California • 🇺🇸 United States
Visit company websiteSalary
💰 $112,000 - $188,000 per year
Job Level
SeniorLead
About the role
- Trains/mentors department members for ASQ certification and recertification and contributes to the preparation and implementation of department training.
- Leads and mentors others in cause analysis and identifies linkages to business objectives.
- Develops or modifies quality assurance audit procedures and methodology.
- Benchmarks audit effectiveness and corrective action follow-up, identifying best practices and sharing lessons learned.
- Develops written reports for upper management summarizing audit findings, observations, and trends.
- Leads/coordinates department special projects.
- Reviews for accuracy the information or reports to be submitted to regulatory agencies.
- Champions quality assurance issues with the regulatory agencies, may act as contact for quality assurance issues with regulatory agencies.
- Provides Subject Matter Expertise of all oversight/audit functions.
- Measures compliance with field methods, procedures, processes and standards by conducting oversight activities/audits of completed work and/or business processes, ensuring adherence to and accountability for established work methods, procedures and processes through performing QA and QC audits.
- Takes a lead role in working with the business process owners to develop oversight/audit plan, including information and data gathering, interview schedule, site visit schedule, associated logistics, and other audit related activities.
- Recommends process improvements as needed to meet department and/or company objectives.
- Promotes performance improvement throughout the organization.
- Maintains awareness of the business context and company profitability and efficiencies.
Requirements
- Minimum: High School or GED-General Educational Development-GED Diploma
- 7 years of auditing or quality experience with 3 years of experience as a lead auditor; OR 3 years of auditing or quality experience and 5 years of experience in the field performing maintenance, operation, engineering or other execution of work in electric, gas and/or power generation.
- Ability to travel up to 60 percent of working time
- Ability to work on-call rotation
- Desired: Bachelor’s Degree
- ASQ Certified Quality Auditor, Audit Team Leader or equivalent
- Six Sigma Certification
- Human Factors Analysis & Classification System (HFACS) Certification
- Field experience with electric, gas, or power generation
- Experience as a lead auditor
- Excellent oral and written communication skills to effectively deal with various levels and types of stakeholders
- Advanced knowledge of technical/ professional concepts.
- Ability to analyze data/information and recognize trends, and to conduct cause analysis and develop strategies for corrective actions.
- Supervisor, Leadership and coaching skills
- In depth understanding of Lean Six Sigma processes
- Ability to interact effectively with all levels including senior management, and to influence and collaborate
- Ability to work well under an ever-changing, fast-paced environment and take accountability for assigned programs, deliverables and results.
- Accomplished computer skills in Word, Excel, PowerPoint, Visio, Project, SAP, ILIS and OMT.
- ISO 9001 training.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
auditingquality assurancecause analysisdata analysisprocess improvementcompliance measurementoversight activitiescorrective actionsLean Six Sigmaaudit procedures
Soft skills
mentoringleadershipcommunicationcollaborationcoachingaccountabilityadaptabilitystakeholder engagementperformance improvementproblem-solving
Certifications
ASQ Certified Quality AuditorAudit Team LeaderSix Sigma CertificationHuman Factors Analysis & Classification System Certification