PACE Consulting, LLC

Junior Account Manager – Group Benefits

PACE Consulting, LLC

full-time

Posted on:

Location Type: Hybrid

Location: Toronto • Canada

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Salary

💰 CA$65,000 - CA$75,000 per year

Job Level

Junior

About the role

  • Prepare renewal packages, marketing submissions, and benefits summaries
  • Track and maintain client plan data, including employee changes and enrolments
  • Respond to client and carrier inquiries promptly and professionally
  • Ensure all client documentation is current, accurate, and compliant with best practices
  • Use our CRM and internal tools to manage workflows and deadlines
  • Support the preparation of proposals and client presentations
  • Attend in-person and virtual client meetings alongside Sr. Account Managers
  • Provide exceptional service to help retain and strengthen client relationships
  • Proactively flag issues or follow-ups, taking ownership of tasks when appropriate
  • Participate in webinars and industry events to stay current
  • Assist with additional client service and administrative tasks as needed

Requirements

  • 3 to 5 years of experience in the group benefits industry
  • Confident, professional communication with clients and carriers
  • Highly organized and detail-oriented, with strong follow-through
  • Able to take initiative, think ahead, and contribute meaningfully in client meetings
  • Able to work independently and collaborate with Sr. Account Managers
  • Strong verbal and written communication skills
  • Proficient in Microsoft Office (Excel, Word, PowerPoint etc.), CRM systems and web-based carrier portals
  • Completion (or willingness to obtain) LLQP and/or GBA
  • Valid driver’s license and access to a vehicle
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
group benefits experienceclient plan data managementproposal preparationclient presentationsadministrative tasks
Soft Skills
professional communicationhighly organizeddetail-orientedinitiativecollaborationstrong follow-through
Certifications
LLQPGBA